Skip to main content
NetApp Knowledge Base

CSNAPC-11398: Clone lifecycle job fails during access path removal when the clone lifecycle resource group contains many databases across multiple volumes.

Views:
42
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
SNAPX
Last Updated:

Issue

  • When Windows Disk Automount is enabled
    The clone lifecycle job fails during the clone operation while removing the access path.


2026-05-05T10:12:56.1038682-04:00 DEBUG SCW_80979 PID=[5216] TID=[123] --PartitionManager::ClearDiskReadOnlyAndOfflineFlags
2026-05-05T10:12:56.1038746-04:00 DEBUG SCW_80979 PID=[5216] TID=[123] query: select * from MSFT_Partition Where DiskId = "\\\\?\\mpio#disk&ven_netapp&prod_lun_c-mode&rev_0.3_#1&7f6ac24&0&3630304130393830364335373432333135303346353937413644353934443332#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}"
2026-05-05T10:12:56.1038774-04:00 DEBUG SCW_80979 PID=[5216] TID=[123] scope: \\SQLSERVER\root\Microsoft\Windows\Storage
2026-05-05T10:12:58.0493529-04:00 ERROR SCW_80979 PID=[5216] TID=[123] Message : Error: Failed to get partition information from disk
2026-05-05T10:13:08.0501904-04:00 DEBUG SCW_80979 PID=[5216] TID=[123] DiskSearchResults is null: Retry sleep interval: 10000 (milliseconds) retry count: 1
2026-05-05T10:13:08.0526081-04:00 DEBUG SCW_80979 PID=[5216] TID=[123] --PartitionManager::AddPartitionAccessPath
2026-05-05T10:13:08.0526419-04:00 DEBUG SCW_80979 PID=[5216] TID=[123] ++RDMCloneManger::ProcessUnmapIfRDMClone
2026-05-05T10:13:08.0526447-04:00 DEBUG SCW_80979 PID=[5216] TID=[123] RDM context=false
2026-05-05T10:13:08.0526615-04:00 DEBUG SCW_80979 PID=[5216] TID=[123] --RDMCloneManger::ProcessUnmapIfRDMClone
2026-05-05T10:13:08.0528569-04:00 INFO SCW_80979 PID=[5216] TID=[123] Failed to add Access path, removing the disk from FailOverClusterManager
2026-05-05T10:13:08.0528925-04:00 DEBUG SCW_80979 PID=[5216] TID=[123] ++PathUtils::GetAvailableDriveLetterOrVolumeMountpoint

  • When Windows Disk Automount is disabled
    The clone operation takes significantly longer to complete.

2026-05-04T13:53:38.8432442-04:00 DEBUG SCW_80734 PID=[5216] TID=[177] RemoveAccessPath is empty: Retry sleep interval: 10000 (milliseconds) retry count: 3
2026-05-04T13:53:49.6799921-04:00 DEBUG SCW_80734 PID=[5216] TID=[177] RemoveAccessPath is empty: Retry sleep interval: 10000 (milliseconds) retry count: 4
2026-05-04T13:54:00.5462441-04:00 DEBUG SCW_80734 PID=[5216] TID=[177] RemoveAccessPath is empty: Retry sleep interval: 10000 (milliseconds) retry count: 5
2026-05-04T13:54:11.4107042-04:00 DEBUG SCW_80734 PID=[5216] TID=[177] RemoveAccessPath is empty: Retry sleep interval: 10000 (milliseconds) retry count: 6
2026-05-04T13:54:22.2795911-04:00 DEBUG SCW_80734 PID=[5216] TID=[177] RemoveAccessPath is empty: Retry sleep interval: 10000 (milliseconds) retry count: 7
2026-05-04T13:54:33.1273289-04:00 DEBUG SCW_80734 PID=[5216] TID=[177] RemoveAccessPath is empty: Retry sleep interval: 10000 (milliseconds) retry count: 8
2026-05-04T13:54:43.9736291-04:00 DEBUG SCW_80734 PID=[5216] TID=[177] RemoveAccessPath is empty: Retry sleep interval: 10000 (milliseconds) retry count: 9
2026-05-04T13:54:54.8268778-04:00 DEBUG SCW_80734 PID=[5216] TID=[177] RemoveAccessPath is empty: Retry sleep interval: 10000 (milliseconds) retry count: 10
2026-05-04T13:55:05.6619287-04:00 DEBUG SCW_80734 PID=[5216] TID=[177] RemoveAccessPath is empty: Retry sleep interval: 10000 (milliseconds) retry count: 11
2026-05-04T13:55:16.5086656-04:00 DEBUG SCW_80734 PID=[5216] TID=[177] RemoveAccessPath is empty: Retry sleep interval: 10000 (milliseconds) retry count: 12
2026-05-04T13:55:27.3729568-04:00 DEBUG SCW_80734 PID=[5216] TID=[177] RemoveAccessPath is empty: Retry sleep interval: 10000 (milliseconds) retry count: 13
2026-05-04T13:55:38.2227825-04:00 DEBUG SCW_80734 PID=[5216] TID=[177] RemoveAccessPath is empty: Retry sleep interval: 10000 (milliseconds) retry count: 14
2026-05-04T13:55:49.0755322-04:00 DEBUG SCW_80734 PID=[5216] TID=[177] RemoveAccessPath is empty: Retry sleep interval: 10000 (milliseconds) retry count: 15
2026-05-04T13:55:59.9492042-04:00 DEBUG SCW_80734 PID=[5216] TID=[177] RemoveAccessPath is empty: Retry sleep interval: 10000 (milliseconds) retry count: 16
2026-05-04T13:56:10.8223594-04:00 DEBUG SCW_80734 PID=[5216] TID=[177] RemoveAccessPath is empty: Retry sleep interval: 10000 (milliseconds) retry count: 17
2026-05-04T13:56:21.6787215-04:00 DEBUG SCW_80734 PID=[5216] TID=[177] RemoveAccessPath is empty: Retry sleep interval: 10000 (milliseconds) retry count: 18
2026-05-04T13:56:32.5242734-04:00 DEBUG SCW_80734 PID=[5216] TID=[177] RemoveAccessPath is empty: Retry sleep interval: 10000 (milliseconds) retry count: 19
2026-05-04T13:56:43.3786004-04:00 DEBUG SCW_80734 PID=[5216] TID=[177] RemoveAccessPath is empty: Retry sleep interval: 10000 (milliseconds) retry count: 20

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.