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Virtual Storage Console (VSC): Upgrading VSC appliance fails "failed to mount ISO"

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virtual-storage-console-for-vmware-vsphere
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virt
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Applies to

Virtual Storage Console (VSC) 9.x

Issue

When attempting to upgrade the VSC appliance, the Upgrade option in the maintenance console fails with the error:

failed to mount ISO

This occurs even when the ISO  has been attached to VSC correctly in VM > Edit Settings > CD/DVD Drive.

 

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