Skip to main content
NetApp Knowledge Base

SRA command discoverArrays failed and Device is not mapped

  1. Last updated
  2. Save as PDF
Views:
26
Visibility:
Public
Votes:
0
Category:
virtual-storage-console-for-vmware-vsphere
Specialty:
virt
Last Updated:

Applies to

  • ONTAP tools for VMware vSphere v10.4
  • VMware Live Site Recovery (vLSR) v9.03
  • VMware vServer v8.03
  • NVMe/FC Storage Devices
  • NetApp Storage Replication Adapter (SRA)

Issue

After a successful deployment and configuration of ONTAP tools for VMware vSphere (OTV) v10.4 and VMware Live Site Recovery (VLSR), an attempt to configure the array pairs for the NetApp Storage Replication Adapter (SRA) fails with the following message:

SRA command 'discoverArrays' failed. Device is not mapped. For a NAS device, ensure that it is exported with proper rw rules and VMkernel IP addresses. For a SAN device, ensure that it is mapped to an igroup of ostype VMware.

clipboard_e76fd93795f2039a9a2217f8caa96f31a.png

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.