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SRA command discoverArrays failed and Device is not mapped

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virtual-storage-console-for-vmware-vsphere
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virt
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Applies to

  • ONTAP tools for VMware vSphere v10.4
  • VMware Live Site Recovery (vLSR) v9.03
  • VMware vServer v8.03
  • NVMe/FC Storage Devices
  • NetApp Storage Replication Adapter (SRA)

Issue

After a successful deployment and configuration of ONTAP tools for VMware vSphere (OTV) v10.4 and VMware Live Site Recovery (VLSR), an attempt to configure the array pairs for the NetApp Storage Replication Adapter (SRA) fails with the following message:

SRA command 'discoverArrays' failed. Device is not mapped. For a NAS device, ensure that it is exported with proper rw rules and VMkernel IP addresses. For a SAN device, ensure that it is mapped to an igroup of ostype VMware.

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