OTV: VASA and SRA operations are slow or unresponsive
Applies to
- ONTAP Tools for VMware (OTV)
- VASA Provider (VP)
- ONTAP Storage Replication Adapter (SRA)
Issue
- VASA and/or SRA operations become slow or completely unresponsive.
- On the OTV VM, the VP and SRA service may have a
Not Running
status.- To confirm this, follow the steps below:
- In vSphere, navigate to the OTV VM.
- Open the VM web console as per Open the Web Console .
- Login as the maint user.
- Open menu 1 ) Application Configuration.
- Run option 1 ) Display server status summary.
- To confirm this, follow the steps below:
- If you attempt to start or restart the vpserver service, it fails to start up.
- To confirm this, follow the steps below:
- In vSphere, navigate to the OTV VM.
- Open the VM web console as per Open the Web Console .
- Login as the maint user.
- Open menu 1 ) Application Configuration.
- Run option 5 ) Stop VASA Provider and SRA service.
- Run option 6 ) Start VASA Procider and SRA service.
- Monitor for any error messages on startup.
- To confirm this, follow the steps below:
- The
/opt
directory in the OTV VM is full.- To confirm this, follow the steps below:
- Open the OTV diagnostic shell as per Ontap Tools for VMware vSphere: How to access the diagnostic shell.
- Run the command
sudo su
to grant your login elevated access. - Navigate up the directory with command cd /.
- Confirm the space consumption on the
/opt
directory is over95%
with command df -h.
- To confirm this, follow the steps below: