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OTV: Status Unknown Status reason Failed to obtain vserver info

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Category:
virtual-storage-console-for-vmware-vsphere
Specialty:
virt
Last Updated:

Applies to

  • ONTAP Tools for VMware (OTV)
  • ONTAP

Issue

  • When adding Cluster into OTV appliance it remains as Unknown, cluster unknown, IP address is correct, ONTAP Release is 0.0.0 and Status reports:
"Status Unknown Status reason Failed to obtain vserver info"

clipboard_e39e7c18c6ef21bf1395c66501a9e3246.png

  • Audit-mlog will show:
Wed Oct 25 2023 13:59:29 -04:00 [kern_audit:info:7084] 8503f8000027510e :: cluster_name:ontapi :: 10.x.x.x:41734 :: cluster_name:unknown :: POST 
/servlets/netapp.servlets.admin.XMLrequest_filer HTTP/1.1 :: Error: 401 Unauthorized

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