OTV 10: Deployment fails with hostname in uppercase

Last updated

Apr 26, 2025
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Views:: 138

Visibility:: Public

Votes:: 0

Category:: virtual-storage-console-for-vmware-vsphere

Specialty:: virt

Last Updated:: 4/26/2025, 3:31:39 AM

Applies to

NetApp ONTAP Tools for VMware vSphere NextGen (NG) 10.0

Issue

When OTV-NG 10.x is deployed using uppercase letters for the hostname, it fails
The appliance crashes when trying to install RKE2
The following errors are reported:

1- Line 64718: {"stream":"stdout","file":"/app/app-management-service/pkg/service/app_management_service.go:2393","jobId":"103","level":"error","message":"PatchDeployment: Error response from Job Manager while creating task Deploy VMs/Install RKE2 Error : Deleting node since deploy vms/install rke2 failed","timestamp":"20xx-0x-0xTxx:xx:xxxx83Z","traceId":null,"x-correlation-id":"6d77280f-0876-4c34-b851-726296403c59","k8s_pod_name":"xxx-xxx-xxxxxxxxx-xxx-xxxxxxxxxx-xxxxxx","k8s_namespace_name":"xxx-xxxxxx","k8s_pod_id":"16ca4375-08ff-48ef-9334-37d900c39149","k8s_host":"xxxxxxxxxxxx","k8s_container_name":"xxx-xxxxxxxxx-xxx"}
2 
3- Line 64719: {"stream":"stdout","file":"/app/commons-go/job-manager/pkg/jobclient.go:572","jobId":"103","level":"info","message":" in UpdateJobMessage : messsages [Deleting node since deploy vms/install rke2 failed] ","timestamp":"20xx-0x-0xTxx:xx:xxxxZ","traceId":null,"x-correlation-id":"6d77280f-0876-4c34-b851-726296403c59","k8s_pod_name":"xxx-xxx-xxxxxxx-xxx-796447c559-6mt5n","k8s_namespace_name":"xxx-xxxxxx","k8s_pod_id":"16ca4375-08ff-48ef-9334-37d900c39149","k8s_host":"xxxxxxxxxxxxxx","k8s_container_name":"xxx-xxxxxxxxxxx-xxx"}