An exclamation mark was displayed in OTV Traditional dashboard

Last updated

Apr 10, 2025
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Views:: 13

Visibility:: Public

Votes:: 0

Category:: virtual-storage-console-for-vmware-vsphere

Specialty:: virt

Last Updated:: 4/10/2025, 1:34:23 AM

Applies to

ONTAP Tools for VMware vSphere 9.13 (OTV)

Issue

After constructing OTV 9.13 and checking the "Traditional dashboard" in the OTV, an exclamation mark was displayed, but there were no error messages.
After clicking the "x" and refresh, the exclamation mark reappeared.

Error record indicating that validating the VP credentials failed.

[2025-03-19T03:00:18,050Z] [XXX] [ INFO] [ServiceMediator] (handleRequest) -Entered/Calling method : Login with sessionId : null

[2025-03-19T03:00:56,086Z] [XXX] [ INFO] [WsCallable] (call) -Service [Login] took 38036 ms

[2025-03-19T03:00:56,087Z] [XXX] [ INFO] [ServiceMediator] (handleRequest) -Entered/Calling method : Login with sessionId : null

[2025-03-19T03:00:56,123Z] [XXX] [ INFO] [WsCallable] (call) -Service [Login] took 36 ms

[2025-03-19T03:00:56,173Z] [XXX] [ INFO] [ConnectionManager] (getVasaProviderPassword) -ConnectionManager. getVasaProviderPassword : starts

[2025-03-19T03:00:56,182Z] [XXX] [ INFO] [ConnectionManager] (getVasaProviderPassword) -ConnectionManager. getVasaProviderPassword : ends

[2025-03-19T03:23:23,738Z] [XXX] [ INFO] [ServiceMediator] (handleRequest) -Entered/Calling method : ClusterRediscover with sessionId : XXX

[2025-03-19T03:23:31,932Z] [XXX] [ INFO] [WsCallable] (call) -Service [ClusterRediscover] took 8188 ms

[2025-03-19T06:05:14,732Z] [XXX] [ INFO] [ServiceMediator] (handleRequest) -Entered/Calling method : Login with sessionId : XXX

[2025-03-19T06:05:14,732Z] [XXX] [ INFO] [ConnectionManager] (validateVpCredentials) -Validating VP creadentials.

[2025-03-19T06:05:14,732Z] [XXX] [ERROR] [ConnectionManager] (loginVp) -Invalid VP username or password. Error:Invalid username specified. Only administrator username is allowed.　

com.netapp.nvpf.register.CredentialServiceException: Invalid username specified. Only administrator username is allowed.

at com.netapp.nvpf.wsapi.common.util.ConnectionManager.validateVpCredentials(ConnectionManager.java:231) ~[nvpf.jar:?]

at com.netapp.nvpf.wsapi.common.util.ConnectionManager.loginVp(ConnectionManager.java:173) ~[nvpf.jar:?]

at com.netapp.nvpf.restapi.controllers.authentication.AuthenticationController$1.doWsCall(AuthenticationController.java:96) ~[rest-api-9.13.0.jar:?]

at com.netapp.nvpf.restapi.controllers.authentication.AuthenticationController$1.doWsCall(AuthenticationController.java:93) ~[rest-api-9.13.0.jar:?]