An exclamation mark was displayed in OTV Traditional dashboard
Applies to
ONTAP Tools for VMware vSphere 9.13 (OTV)
Issue
- After constructing OTV 9.13 and checking the "Traditional dashboard" in the OTV, an exclamation mark was displayed, but there were no error messages.
- After clicking the "x" and refresh, the exclamation mark reappeared.

- Error record indicating that validating the VP credentials failed.
[2025-03-19T03:00:18,050Z] [XXX] [ INFO] [ServiceMediator] (handleRequest) -Entered/Calling method : Login with sessionId : null
[2025-03-19T03:00:56,086Z] [XXX] [ INFO] [WsCallable] (call) -Service [Login] took 38036 ms
[2025-03-19T03:00:56,087Z] [XXX] [ INFO] [ServiceMediator] (handleRequest) -Entered/Calling method : Login with sessionId : null
[2025-03-19T03:00:56,123Z] [XXX] [ INFO] [WsCallable] (call) -Service [Login] took 36 ms
[2025-03-19T03:00:56,173Z] [XXX] [ INFO] [ConnectionManager] (getVasaProviderPassword) -ConnectionManager. getVasaProviderPassword : starts
[2025-03-19T03:00:56,182Z] [XXX] [ INFO] [ConnectionManager] (getVasaProviderPassword) -ConnectionManager. getVasaProviderPassword : ends
[2025-03-19T03:23:23,738Z] [XXX] [ INFO] [ServiceMediator] (handleRequest) -Entered/Calling method : ClusterRediscover with sessionId : XXX
[2025-03-19T03:23:31,932Z] [XXX] [ INFO] [WsCallable] (call) -Service [ClusterRediscover] took 8188 ms
[2025-03-19T06:05:14,732Z] [XXX] [ INFO] [ServiceMediator] (handleRequest) -Entered/Calling method : Login with sessionId : XXX
[2025-03-19T06:05:14,732Z] [XXX] [ INFO] [ConnectionManager] (validateVpCredentials) -Validating VP creadentials.
[2025-03-19T06:05:14,732Z] [XXX] [ERROR] [ConnectionManager] (loginVp) -Invalid VP username or password. Error:Invalid username specified. Only administrator username is allowed.
com.netapp.nvpf.register.CredentialServiceException: Invalid username specified. Only administrator username is allowed.
at com.netapp.nvpf.wsapi.common.util.ConnectionManager.validateVpCredentials(ConnectionManager.java:231) ~[nvpf.jar:?]
at com.netapp.nvpf.wsapi.common.util.ConnectionManager.loginVp(ConnectionManager.java:173) ~[nvpf.jar:?]
at com.netapp.nvpf.restapi.controllers.authentication.AuthenticationController$1.doWsCall(AuthenticationController.java:96) ~[rest-api-9.13.0.jar:?]
at com.netapp.nvpf.restapi.controllers.authentication.AuthenticationController$1.doWsCall(AuthenticationController.java:93) ~[rest-api-9.13.0.jar:?]