SRA failover reports N2Dr3Xml20XmlValidateExceptionE error promoting devices
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- Category:
- ontap-storage-replication-adapter
- Specialty:
- virt
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Applies to
- ONTAP Tools for VMware vSphere (OTV) 10.5
- ONTAP Storage Replication Adapter (SRA) 10.5
- ONTAP 9.14.1P11
Issue
The SRA failover operation fails to complete with the message below:
Failed to promote replica devices. A general system error occurred: N2Dr3Xml20XmlValidateExceptionE value '' does not match regular expression facet '[+\-]?[0-9]+'...
In the OTV application.log file, the logs report errors similar to the below:
{"stream":"stdout","log":"{"timestamp":"2025-10-31T14:51:54.5476220Z","level":"info","message":"UpdateErrorMessage: Job document updated Received status: 500 as response status with response = {"error":{"message":"Exception : [400 Bad Request] during [PATCH] to [https://<cluster IP>:443/api/protocols/nfs/export-policies/###?return_records=true] [ExportPolicyFeignClient#modifyExportPolicy(URI,String,ExportPolicy)]: [{\\n \\"error\\": {\\n \\"message\\": \\"The export policy was not created because of duplicate export policy rules present in the request.\\",\\n \\"code\\": \\"1704071\\"\\n }\\n}]","code":500}
