Skip to main content
NetApp Knowledge Base

OnCommand Insight all data sources fail with 'Timeout while waiting for Signature cache load'

Views:
180
Visibility:
Public
Votes:
0
Category:
oncommand-insight
Specialty:
oci
Last Updated:

Applies to

OnCommand Insight (OCI) 7.3.13 

Issue

  • All datasource fail with 'Timeout while waiting for Signature cache load'
  • Errors are show in the following logs

\SANscreen\wildfly\standalone\log\server.log 

Caused by: com.netapp.oci.platform.originator.OriginatorUpdateException: DATA_SOURCE_NAME failed on submit, due to: Timeout while waiting for Signature cache load
Caused by: com.netapp.oci.platform.common.interfaces.data.ExceptionSurrogate: [com.netapp.oci.es.ElasticsearchException] Timeout while waiting for Signature cache load

\SANscreen\wildfly\standalone\log\server.log\elasticsearch_client .log

2022-05-05 23:57:28,584 ERROR [default task-8] ElasticCommon (ElasticCommon.java:397) - Timeout while waiting for Signature cache load
com.netapp.oci.es.ElasticsearchException: Timeout while waiting for Signature cache load

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.