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AIQUM fails to collect data from an Ethernet switch

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Applies to

Active IQ Unified Manager, 9.13P1

Issue

The customer receives the following errors when attempting to collect data from an Ethernet switch.
  
2024-03-12 13:12:51,234 ERROR [foundation-poll-0] c.n.u.RestUtil (RestUtil.java:199) - Establishing connection with datasource failed java.net.SocketTimeoutException: Read timed out2024-03-12 13:12:51,234 ERROR [foundation-poll-0] c.o.s.a.d.n.b.z.c.n.EthernetSwitchBuilder (EthernetSwitchBuilder.java:55) - Fetching of ethernet switch information failed with exception java.net.SocketTimeoutException: Read timed out

 

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