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ASUP Test Connection in OCI fails by "Could not connect via HTTPS" with proxy host

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99
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Public
Votes:
3
Category:
oncommand-insight
Specialty:
om
Last Updated:

Applies to

  • OnCommand Insight(OCI) 7.3.14
  • Proxy server is configured with successful connection

Issue

  • ASUP Test Connection in ASUP & Proxy fails by error even though Proxy Test Connection succeeds

Failure
Could not connect via HTTPS


f67735e7-e7c5-4032-b8c5-5244022986bc_1.png

f67735e7-e7c5-4032-b8c5-5244022986bc_2.png

  • The server.log shows Unexpected response (403 Forbidden)

ERROR [default task-13711] WebDAVTransport (WebDAVTransport.java:100) - Unable to send slice
com.github.sardine.impl.SardineException: Unexpected response (403 Forbidden)
    at com.github.sardine.impl.handler.ValidatingResponseHandler.validateResponse(ValidatingResponseHandler.java:48) ~[sardine-5.8.jar:5.8]
    at com.github.sardine.impl.handler.VoidResponseHandler.handleResponse(VoidResponseHandler.java:34) ~[sardine-5.8.jar:5.8]
    at com.github.sardine.impl.handler.VoidResponseHandler.handleResponse(VoidResponseHandler.java:29) ~[sardine-5.8.jar:5.8]
    at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:222) ~[httpclient.jar!/:4.5.2]
    at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:164) ~[httpclient.jar!/:4.5.2]

  • The asup.log shows Failed to send action using HTTPS transport

[default task-13711] SenderAction (SenderAction.java:101) - Sender 'HTTPS' failed for System Information action
com.onaro.sanscreen.phonehome.PhoneHomeException: Failed to send action using HTTPS transport
    at com.onaro.sanscreen.phonehome.sender.AbstractSender.send(AbstractSender.java:70) ~[classes:?]
    at com.onaro.sanscreen.phonehome.action.SenderAction.execute(SenderAction.java:86) ~[classes:?]
    at com.onaro.sanscreen.phonehome.interfaces.impl.PhoneHomeBean.test(PhoneHomeBean.java:82) ~[classes:?]
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_333]
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:1.8.0_333]
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_333]

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