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How to use the Digital Coach in Digital Advisor

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Overview

  • The Digital Coach, NetApp's AI-powered assistant, is designed to deliver proactive, intelligent guidance across the Digital Advisor.
  • Built for NetApp customers, partners, and internal teams, the Digital Coach provides a seamless conversational experience, allowing users to interact directly with their NetApp infrastructure using natural language to do the following:
    • Ask questions about their environment.
    • Generate on-demand graphs and reports for instant visibility.
    • Understand system metrics, including risks, performance, capacity, and overall health.
    • Receive guided recommendations tailored to their specific infrastructure.
    • Execute approved actions securely, paving the way for the automation of repetitive tasks. 
  • By remaining fully context-aware of your specific environment, the Digital Coach empowers you to gain proactive insights, receive ad-hoc assistance, and eventually streamline and automate repetitive operations.
  • Digital Coach combines telemetry, predictive analytics, and contextual reasoning to optimize system health, performance, and risk management.
  • Digital Coach dynamically adapts to each customer's environment, telemetry signals, and support tier to deliver just-in-time guidance, explain best practices, and escalate intelligently when human expertise is required.
  • To provide trusted, cross-referenced, and explainable responses, the AI unifies knowledge from a comprehensive range of sources, including AutoSupport, EMS, AIQ, Hardware Universe, NetApp Support site, product documentation and knowledge base.

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NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.