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ActiveIQ is reporting - Loss of Signal 100percent of AutoSupport

  1. Last updated
    Apr 29, 2025
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Category:
active-iq-digital-advisor
Specialty:
dp
Last Updated:
4/29/2025, 5:36:02 AM

Applies to

Active IQ Digital Advisory

Answer

Cause: This was caused by an update to AIQ that falsely made Active IQ send out analert for loss of signal despite AutoSupports still coming in.Reason : Active IQ engineering team, rolled out a hotfix to resolve the issue.

Verify the autosupprt if they are receiving the latestlogs or not, if yes the alert can be ignored. it would disappear in sometime

Additional Information

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