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ActiveIQ is showing empty tabs when connecting from internal company network

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Category:
active-iq-digital-advisor
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om
Last Updated:

Applies to

ActiveIQ Digital Advisor accessed on https://activeiq.netapp.com

Issue

  • The outbound and inbound traffic from a company might be routed through a firewall that has a public IP
  • Users cannot use ActiveIQ from the internal company network.
  • Debug mode on browser shows error 403 Forbidden for some API calls:

                HTTP/1.1 403 Forbidden
Server: CloudFront
X-Cache: Error from cloudfront
X-Amz-Cf-Pop: <identifier>

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