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    • How to troubleshoot when Active IQ Unified Manager fails to alert 'X' condition
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/How_to_troubleshoot_when_Active_IQ_Unified_Manager_fails_to_alert_X_condition
      Applies to Active IQ Unified Manager 9.x + OnCommand Unified Manager 6.x + Description How to troubleshoot alerting issues in Active IQ Unified Manager.
    • Installation of Active IQ Unified Manager on Windows fails
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Installation_of_Active_IQ_Unified_Manager_on_Windows_fails
      Active IQ Unified Manager 9.6+ (Windows) OnCommand Unified Manager 9.x (Windows) OnCommand Unified Manager 7.x (Windows) Installation of Active IQ Unified Manager on Windows fails with errors similar ...Active IQ Unified Manager 9.6+ (Windows) OnCommand Unified Manager 9.x (Windows) OnCommand Unified Manager 7.x (Windows) Installation of Active IQ Unified Manager on Windows fails with errors similar to: Refer logs for more details Installation detected that some/all third party packages are not installed or doesn't meet required versions. Please refer to the log for more details. The wizard was interrupted before ActiveIQ Unified Manager could be completely installed.
    • Unified Manager 5.x database backups fail
      https://kb.netapp.com/Legacy/OnCommand_Suite/Unified_Manager_5.x_database_backups_fail
      Applies to Oncommand Unified Manager 5.x Issue Manual or scheduled database backups of Unified Manager 5.x fail. Database backup create failed. [dfm:ERROR]: [4592:0x1108]: Could not open directory: \\...Applies to Oncommand Unified Manager 5.x Issue Manual or scheduled database backups of Unified Manager 5.x fail. Database backup create failed. [dfm:ERROR]: [4592:0x1108]: Could not open directory: \\<server-name\dfmbackups$.) [dfm:ERROR]: [13228:0xbf0]: Database validation returned errors. Please see dfmbackup.log file for details.
    • Active IQ Unified Manager is down
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_is_down
      Applies to Active IQ Unified Manager (AIQUM) 9.6+ OnCommand Unified Manager 6x/7x Issue Unified Manager OVA will not boot. Unified Manager services are down or not responding or wont start
    • How to troubleshoot Commvault integration with Active IQ Unified Manager
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/How_to_troubleshoot_Commvault_integration_with_Active_IQ_Unified_Manager
      Applies to Active IQ Unified Manager Oncommand Unified Manager 6.x + Commvault Aux Copy failures Description This guide is meant to assist in troubleshooting either initial configurations or existing ...Applies to Active IQ Unified Manager Oncommand Unified Manager 6.x + Commvault Aux Copy failures Description This guide is meant to assist in troubleshooting either initial configurations or existing environment for Commvault integration with Unified Manager.
    • Installation of ActiveIQ Unified Manager on RHEL or CentOS fails
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Installation_of_ActiveIQ_Unified_Manager_on_RHEL_or_CentOS_fails
      Applies to ActiveIQ Unified Manager 9.6+ (RHEL / CentOS) OnCommand Unified Manager 9.x (RHEL / CentOS) OnCommand Unified Manager 7.x (RHEL / CentOS) Issue Installation of ActiveIQ Unified Manager on R...Applies to ActiveIQ Unified Manager 9.6+ (RHEL / CentOS) OnCommand Unified Manager 9.x (RHEL / CentOS) OnCommand Unified Manager 7.x (RHEL / CentOS) Issue Installation of ActiveIQ Unified Manager on RHEL or CentOS fails with errors similar to: Failed to start Active IQ Management Server services. warning: %post(netapp-um-9.7-2006081700.x86_64) scriptlet failed, exit status 255 Non-fatal POSTIN scriptlet failure in rpm package netapp-um-9.7-2006081700.x86_64
    • The MySQL service for Active IQ Unified Manager will not start
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/The_MySQL_service_for_Active_IQ_Unified_Manager_will_not_start
      Applies to Active IQ Unified Manager 9.6+ OnCommand Unified Manager 6.x/7.x Mysql Issue The MySQL Service fails for Unified Manager fails to start or is down. These are a few of the errors you may enc...Applies to Active IQ Unified Manager 9.6+ OnCommand Unified Manager 6.x/7.x Mysql Issue The MySQL Service fails for Unified Manager fails to start or is down. These are a few of the errors you may encounter: The Mysql Service has started and stopped. Initializing MySQL database: mysqld: Can't create directory '/opt/netapp/data/' (Errcode: 2 - No such file or directory) Failed to start MySQL service. Setup will terminate now!
    • Active IQ Unified Manager's OCIE or OCIEAU(Acquisition) services will not start
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_s_OCIE_or_OCIEAU_Acquisition_services_will_not_start
      Applies to Active IQ Unified Manager 9.6+ OnCommand Unified Manager 6.x/7.x Issue The OCIE or OCIEAU services fail to start. https-client: Address already in use /0.0.0.0:9443