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AIQUM 9.11 OVA upgrade to higher version stuck due to server.keystore file permission issue

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Category:
active-iq-unified-manager
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OM
Last Updated:

Applies to

  • Active IQ Unified Manager (AIQUM) 9.11 and above
  • OVA

Issue

  • Upgrading from AIQUM 9.11 OVA hangs after upgrading MySQL database step in the upgrade script.
  • The following may be seen in the server.log:

Example:

2022-12-14 23:36:32,242 ERROR [org.jboss.msc.service.fail] (MSC service thread 1-4) MSC000001: 
Failed to start service org.wildfly.security.key-store.ServerTrustStore: 
org.jboss.msc.service.StartException in service org.wildfly.security.key-store.ServerTrustStore: WFLYELY00004: Unable to start the service.
	at org.wildfly.extension.elytron@11.0.0.Final//org.wildfly.extension.elytron.KeyStoreService.start(KeyStoreService.java:171)
	
	Caused by: java.io.FileNotFoundException: /opt/netapp/essentials/jboss/server/onaro/cert/server.truststore (Permission denied)

 

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