Skip to main content
NetApp Knowledge Base

AIQUM 9.11 OVA upgrade to higher version stuck due to server.keystore file permission issue

Views:
578
Visibility:
Public
Votes:
2
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • Active IQ Unified Manager (AIQUM) 9.11 and above
  • OVA

Issue

  • Upgrading from AIQUM 9.11 OVA hangs after upgrading MySQL database step in the upgrade script.
  • The following may be seen in the server.log:

Example:

2022-12-14 23:36:32,242 ERROR [org.jboss.msc.service.fail] (MSC service thread 1-4) MSC000001: 
Failed to start service org.wildfly.security.key-store.ServerTrustStore: 
org.jboss.msc.service.StartException in service org.wildfly.security.key-store.ServerTrustStore: WFLYELY00004: Unable to start the service.
	at org.wildfly.extension.elytron@11.0.0.Final//org.wildfly.extension.elytron.KeyStoreService.start(KeyStoreService.java:171)
	
	Caused by: java.io.FileNotFoundException: /opt/netapp/essentials/jboss/server/onaro/cert/server.truststore (Permission denied)

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.