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Commvault aux copies fail for newly created volumes on AIQUM

  1. Last updated
    Nov 7, 2024
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Category:
active-iq-unified-manager
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Last Updated:
11/7/2024, 4:57:46 PM

Applies to

  • ActiveIQ Unified Manager 9.13P1 (AIQUM)
  • All OS Platforms
  • Commvault Intellisnap
  • Non-AFF clusters

Issue

  • Commvault aux copy jobs in coordination with AIQUM fails with error message:  

'entry doesn't exist' (request: '<sis-get><path>/vol/<newly_created_vol_name></path></sis-get>').

  • This is happening for a newly created volume for the first job.
  • Once the aux copy job is started, the destination volume is created. 
  • However, while getting the sis-get for the newly created destination volume, it fails with the above error and immediately the volume gets offline and destroyed.

 


 

 

 

 

 


 


 

 

 

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