Skip to main content
NetApp Knowledge Base

Commvault aux copies fail for newly created volumes on AIQUM

  1. Last updated
  2. Save as PDF
Views:
559
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • ActiveIQ Unified Manager 9.13P1 (AIQUM)
  • All OS Platforms
  • Commvault Intellisnap
  • Non-AFF clusters

Issue

  • Commvault aux copy jobs in coordination with AIQUM fails with error message:  

'entry doesn't exist' (request: '<sis-get><path>/vol/<newly_created_vol_name></path></sis-get>').

  • This is happening for a newly created volume for the first job.
  • Once the aux copy job is started, the destination volume is created. 
  • However, while getting the sis-get for the newly created destination volume, it fails with the above error and immediately the volume gets offline and destroyed.

 


 

 

 

 

 


 


 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.