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AIQUM cluster discovery status shows failed with PKIX path building failed

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Applies to

  • ActiveIQ Unified Manager (AIQUM) 9.12+
  • All platforms (Windows / Linux / OVA)

Issue

  • Cluster operation state shows "failed" in AIQUM as it stopped collecting data
  • Rediscovering the cluster fails
  • Restore operation via AIQUM fails for the cluster
  • If a cluster is not successfully configured due to this problem, nothing is shown in Dashboard
  • Volume alerts will no longer be sent when volume utilization has crossed a threshold
  • Intermittent cluster monitoring events are generated
  • Errors seen in the ocumserver.log:
    • Caused by: javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
    • 2023-10-13 15:14:42,498 ERROR [oncommand] [reconciliation-2] [IP_or_HostName(incremental@15:14:39.135)] [c.n.dfm.collector.OcieJmsListener] Inventory change listener error java.lang.RuntimeException: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '>' (code 62) expected '='
    • 2023-10-16 00:03:01,881 ERROR [oncommand] [reconciliation-3] [IP_or_HostName(incremental@00:02:57.421)] [c.n.dfm.collector.OcieJmsListener] Inventory change listener error
      java.lang.RuntimeException: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '&' (code 38) (expected a name start character)
    • 2024-07-24 11:54:07,680 ERROR [oncommand] [reconciliation-3] [IP_or_HostName(incremental@11:54:00.218)] [c.n.dfm.collector.OcieJmsListener] Inventory change listener error
      java.lang.RuntimeException: com.ctc.wstx.exc.WstxParsingException: Duplicate attribute 'id'.
  • Additional message seen in the au.log:
    • 2024-04-08 10:33:04,771 INFO  [foundation-poll-0] c.o.s.a.d.n.t.z.ZAPIConnection (ZAPIConnection.java:766) - Inside after checking mutual tls

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