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Panic Message Analyzer (PMA) for ONTAP

  1. Last updated
    May 6, 2025
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Last Updated:
5/6/2025, 2:02:43 PM

Applies to

Description

The Panic Message Analyzer (PMA) tool is a vital utility designed to help diagnose and resolve system panics in ONTAP environments. This tool assists in identifying whether a panic was caused by a known software issue and provides guidance on the next steps for resolution.

Key Features

  • Panic String Analysis: The PMA tool analyzes panic strings to determine if they match known bugs.
  • Guidance on Bug Reports: If a match is found, the tool provides guidance based on the associated bug report.
  • Core File Analysis: If no match is found, the tool suggests uploading a core file for further analysis.
  • Hardware Panics: Hardware related panic strings may provide a link for further steps.
AutoSupport Enabled systems
  • NetApp will attempt to Analyze the panic message if captured in the AutoSupport.
  • Login to the Support site to verify if a case was open for the event. Check case status
  • Review your system's contact email for the analysis and next steps.

 

 

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NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.