Skip to main content
NetApp Knowledge Base

What is the procedure for system relocation to a different region

  1. Last updated
  2. Save as PDF
Views:
76
Visibility:
Public
Votes:
0
Category:
not set
Specialty:
csib
Last Updated:

Applies to

  • NetApp Customers
  • NetApp Partners
  • NetApp Hardware

Answer

  1. Contact NetApp Support at least 30 days before relocation
  2. NetApp will notify if Customer’s existing Support Services are available at the new location
  3. Customer acknowledges that relocation of the Hardware or Software may result in a decrease in the scope and an increase in the pricing of Support Services
  4. NetApp will notify Customer on a case-by-case basis
  5. If Customer fails to notify NetApp of the relocation of Hardware or Software as required above, NetApp may refuse to provide the Support Services at its sole discretion
  6. In the event of an increase in pricing of Support Services following relocation, Customer will promptly pay the associated increased fees, Returned Storage Media. 
  7. Unless agreed in writing by NetApp, Customer is solely responsible for Returned Storage Media
  8. Update new site address and contact once the system is relocated

Additional Information

  • Technical support team contacts:

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.