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Proof of defective Hardware must be acquired before a replacement can be sent

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145
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Public
Votes:
2
Category:
fabric-interconnect-and-management-switches
Specialty:
HW
Last Updated:

Applies to

  • Small form-factor pluggable(SFP)
  • Brocade switches
  • AFF
  • FAS
  • E-Series

Description

  • Before an SFP can be replaced, evidence of the SFP being defective or being the cause of the issue must be identified.
  • NetApp will not ship replacements without having done the necessary troubleshooting and being able to verify the defect.

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