Proof of defective Hardware must be acquired before a replacement can be sent
Applies to
- Small form-factor pluggable(SFP)
- Brocade switches
- AFF
- FAS
- E-Series
Description
- Before an SFP can be replaced, evidence of the SFP being defective or being the cause of the issue must be identified.
- NetApp will not ship replacements without having done the necessary troubleshooting and being able to verify the defect.