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How to upload a file to NetApp

  1. Last updated
    Apr 24, 2025
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Category:
ontap-9
Specialty:
generalsupport
Last Updated:
4/24/2025, 4:44:45 PM

Applies to

  • All NetApp Products
  • Non-secure entitled systems

Description

This article describes the procedure that should be followed to send non-Secure data such as a core file, data collection output file (packet trace, OneCollect, or Perfstat) to NetApp Support.

 

Note: For Secure entitled systems,  refer to How to upload Secure case data using NAFU for SESG systems


 

 

 

 

 

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NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.