CSOps Lab Services
Applies to
- CSOps Lab Services
- Lab on Demand (LoD)
- Restool
- Private Compute Cloud
Frequently Asked Questions
CSOps Lab Services
- What is covered by CSOps Lab?
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- CSOps offers Lab On Demand (LOD), Restool and Private Compute Cloud services to NetApp employees
- Visit CSOps Labs Confluence for more information
- CSOps offers Lab On Demand (LOD), Restool and Private Compute Cloud services to NetApp employees
Lab On Demand
- What is Lab On Demand?
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- Lab On Demand provides solution-level environments covering most NetApp technologies
- Open to employees and reseller partners here: Lab On Demand
- Visit Lab On Demand Confluence for more information
- Lab On Demand provides solution-level environments covering most NetApp technologies
- Can I use LOD to learn and play with CVO in all three Cloud Providers in BlueXP?
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- Yes, LOD is a perfect place for all Cloud gurus (all level) to learn CVO creation in hyperscale's environment and much more
- Check it out here: Hybrid Cloud on Demand
- Yes, LOD is a perfect place for all Cloud gurus (all level) to learn CVO creation in hyperscale's environment and much more
- How do I open a ticket with LOD?
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- You can open a ticket with LOD by using this link
- Be sure to select the correct help topic
- Bootcamp Request
- Feedback
- General Inquiry
- General Inquiry / Cloud Resources
- General Inquiry / PLC Notification
- Lab Guide Error
- License Request
- Login Access Denied
- NLS Lab Extension
- NLS Lab Support Request
- NLS Request for Design Discussion
- Problem with Lab
- PS Request for Design/Activation
- Translation Request
- TSC Request for Design Discussion
- Be sure to select the correct help topic
- You can open a ticket with LOD by using this link
Restool
- What is Restool?
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- The Restool has self-service resources for TSE's and EE's to use for customer repros
- The reservation system gives access to both phsyical and virtual resources
- Visit ResTool Confluence for more information
- How do I access the Restool portal?
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- The Restool can be access using this link
- Requires VPN and login using SSO
- The Restool can be access using this link
- Restool lab expectations and etiquette guidelines
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- The Restool Lab Expectations and Etiquette Guidelines KB provide facilitates the proper use, procedures and etiquette for the lifecycle of lab reservation using the Restool
- Visit Restool Guidelines Confluence for more information
- The Restool Lab Expectations and Etiquette Guidelines KB provide facilitates the proper use, procedures and etiquette for the lifecycle of lab reservation using the Restool
- Can I use Restool for custom issue reproduction?
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- Yes, Restool is used for custom issue reproduction
- If Restool does not satisfy your hardware requirement then submit a request using the team's mailing list
- Visit Custom Request Confluence for more information
- Yes, Restool is used for custom issue reproduction
- How do I reserve a virtual machine using the CSOps reservation tool?
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- Refer to the Restool User Guide for more information
- How do I submit a request?
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- Submit all requests using the teams' mailing list
- ng-csops-labs@netapp.com
- After sending the email an IT ticket will be created
- Visit CSOps Labs Confluence for more information
- Submit all requests using the teams' mailing list
Private Compute Cloud
- What is a Private Compute Cloud?
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- Private Compute Cloud is VMware virtualization resources (VMs) used by different vertical groups
- Visit Private Compute Cloud Confluence for more information
- Private Compute Cloud is VMware virtualization resources (VMs) used by different vertical groups
- Where are CSOps Lab locations?
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- Visit the following links for more information
- Where can I learn more about the Virtualized VMware environment setup?
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- An overview of the VMware environment can be found here
- How do I access NetApp vSphere virtual lab environments?
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- NetApp teams have access to NetApp Virtual environment labs that allow us to work directly with NetApp products to bring a superior experience to NetApp customers
- How do I deploy a virtual machine from a template within NetApp CSOps internal labs?
- How do I edit NetApp internal lab virtual machine resource settings?
- What is the process to create and configure lab machines for learning and technical issue repro?
- How do I add or modify a network interface in NetApp internal vSphere labs?
- How do I assign a static IP address for NetApp internal vSphere labs?
- How to permanently remove the VM from private compute cloud in CSOPS VMware lab?
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- Please see the KB.
- How do I login, deploy, upgrade, etc?
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- Visit Private Compute Cloud Confluence for any remaining questions
Other useful links and information
- Where can I get the NetApp internal licenses?
- Hands on Lab?
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- The Hands on Lab and NetApp Test Drive provides external audiences the ability to evaluate features and functionality of NetApp products
- What are the support Guidelines for Cloud Labs?
- CSOps Enablement Labs?
- How do I upgrade ONTAP in the NetApp lab?
- Old Software Repository?
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- Old software repository can be found here
Additional Information
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