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    • How to test connectivity between Element nodes using iperf3
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/How_to_test_connectivity_between_Element_nodes_using_iperf3
      Applies to NetApp Element software 10.2 and later Description This article describes the procedure that should be followed to test bandwidth capacity. This can also be useful for testing connectivity ...Applies to NetApp Element software 10.2 and later Description This article describes the procedure that should be followed to test bandwidth capacity. This can also be useful for testing connectivity between nodes at different sites for replication.
    • How to remove and add a storage node during Element upgrade with sfinstall
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/How_to_remove_and_add_a_storage_node_during_Element_upgrade_with_sfinstall
      Applies to NetApp Element software 8.0 and above NetApp H-series storage nodes NetApp SF-Series storage nodes Upgrade using sfinstall command Description NetApp SolidFire Active IQ and cluster UI repo...Applies to NetApp Element software 8.0 and above NetApp H-series storage nodes NetApp SF-Series storage nodes Upgrade using sfinstall command Description NetApp SolidFire Active IQ and cluster UI report an Upgrade in progress alert Normal drive and node removal API calls and GUI options are not accepted while cluster is in an upgrade process This article explains the recommended procedure for removing a failed storage node during an Element upgrade
    • NetApp Element block sync job stuck with no remaining time
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/NetApp_Element_block_sync_job_stuck_with_no_remaining_time
      Applies to NetApp Element Software Issue Block sync job does not progress under Running Tasks in the NetApp Element cluster UI Task is displayed with 00:00:00 Remaining Time and an ongoing Elapsed Tim...Applies to NetApp Element Software Issue Block sync job does not progress under Running Tasks in the NetApp Element cluster UI Task is displayed with 00:00:00 Remaining Time and an ongoing Elapsed Time NetApp SolidFire Active IQ reports the following unresponsiveService errors within a minute: A master service is not responding A bulk volume service is not responding
    • Performance issue with SCSI errors against datastore - SCSI Sense Code : H:0x0 D:0x28 P:0x0
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Performance_issue_with_SCSI_errors_against_datastore_SCSI_Sense_Code___H_0x0_D_0x28_P_0x0
      Applies to Element Software 9.2.0.43 Esxi 4.x & above Issue Performance issue and SCSI errors against datastores with SCSI Sense Code : H:0x0 D:0x28 P:0x0
    • Is there a reservation size or percentage for snapshots on NetApp Element software?
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Is_there_a_reservation_size_or_percentage_for_snapshots_on_NetApp_Element_software
      Applies to NetApp Element software Answer Unlike ONTAP software, Element does not provide a snapshot copy reserve that sets aside a percentage of disk space for snapshot copies. Additional Information...Applies to NetApp Element software Answer Unlike ONTAP software, Element does not provide a snapshot copy reserve that sets aside a percentage of disk space for snapshot copies. Additional Information For reference please consult: NetApp HCI documentation - Data protection
    • How to check the authoritative storage cluster with REST API
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/How_to_check_the_authoritative_storage_cluster_with_REST_API
      Applies to NetApp Hybrid Cloud Control (HCC) NetApp Element software Multiple storage clusters using a single management node (mNode) Description This article describes how to can find the authoritati...Applies to NetApp Hybrid Cloud Control (HCC) NetApp Element software Multiple storage clusters using a single management node (mNode) Description This article describes how to can find the authoritative storage cluster with REST API
    • Schedule action failed for schedule IDs
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Schedule_action_failed_for_schedule_IDs
      apiEvent API Call (CreateSnapshot) 4 { "success": false, "params": { "scheduleID": 1, "name": "", "enableRemoteReplication": false, "volumeID": "12", "snapMirrorLabel": {}, "retention": "96:0:00" }, "...apiEvent API Call (CreateSnapshot) 4 { "success": false, "params": { "scheduleID": 1, "name": "", "enableRemoteReplication": false, "volumeID": "12", "snapMirrorLabel": {}, "retention": "96:0:00" }, "method": "CreateSnapshot", "context": { "ip": "0.0.0.0", "authMethod": "Cluster", "user": "internal" }, "error": { "message": "Snapshot creation inhibited due to critical cluster fullness; see cluster faults", "code": 500, "name": "xClusterFullnessCritical" } }
    • SolidFire/HCI management node boot loop
      https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/SolidFire_HCI_management_node_boot_loop
      Applies to Management Node (mNode/fdva) Element Software NetApp SF Series storage nodes NetApp H Series storage nodes NetApp Element Software NetApp HCI Issue Kernel panic error on mnode console Reboo...Applies to Management Node (mNode/fdva) Element Software NetApp SF Series storage nodes NetApp H Series storage nodes NetApp Element Software NetApp HCI Issue Kernel panic error on mnode console Rebooting in 5 seconds.. messages code appears in the vSphere remote console session for the mnode and the node enters a never ending reboot cycle.
    • SolidFire network ports show up with incorrect current status
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/SolidFire_network_ports_show_up_with_incorrect_current_status
      Applies to SolidFire Issue When performing network checks with querying the network.json files, sometimes the network ports status show up as incorrect to the current state of the port, for example po...Applies to SolidFire Issue When performing network checks with querying the network.json files, sometimes the network ports status show up as incorrect to the current state of the port, for example port ethX shows as "Up" and not "UpAndRunning," as shown in the node UI (https://nodeMIP:442) An alert can be raised in AIQ for "Detected network configuration mismatch on Bond1G/Bond10G" with "status" : "Up", + "status" : "UpAndRunning" information
    • "This content couldn't be loaded" in HCC Firmware upgrade
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/This_content_couldn_t_be_loaded_in_HCC_Firmware_upgrade
      Applies to NetApp Hybrid Cloud Control (HCC) Up to management services 2.18 Error on HCC upgrade page - both in Storage / Compute Firmware tabs: This content couldn't be loaded. Refresh the page to tr...Applies to NetApp Hybrid Cloud Control (HCC) Up to management services 2.18 Error on HCC upgrade page - both in Storage / Compute Firmware tabs: This content couldn't be loaded. Refresh the page to try again. If the problem persists, contact your technical support engineer. The 'Compute Firmware' tab can a long time to appear or is not appearing at all In the right upper corner there is also a cloud icon marked as "Offline" Cluster not reporting into NetApp SolidFire Active IQ
    • AutoSupport Message: The sum of all minimum QoS IOPS is greater than the expected IOPS
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/AutoSupport_Message__The_sum_of_all_minimum_QoS_IOPS_is_greater_than_the_expected_IOPS
      On NetApp SolidFire Active IQ: error message: The sum of all minimum QoS IOPS <current_IOPS_count> is greater than the expected IOPS <max_IOPS_for_cluster> of the cluster.