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    • SnapCenter Custom Plug-Ins backups fail with could not read result file
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/SnapCenter_Custom_Plug-Ins_backups_fail_with_could_not_read_result_file
      Using a sudoers account (a.k.a. <LINUX_USER> from the oracle_checksum.txt file) for deployment Perl based plug-ins from the Automation Store and the SC Server provided Storage 2.0 Plug-in (*) When per...Using a sudoers account (a.k.a. <LINUX_USER> from the oracle_checksum.txt file) for deployment Perl based plug-ins from the Automation Store and the SC Server provided Storage 2.0 Plug-in (*) When performing a SCC backup operation it fails with the error SCC-00161: Application unquiesce for the plug-in [plug-in name] failed with exit code [1] and error : Could not read result file /opt/NetApp/snapcenter/scc/plugins/wrapper/out/1+<PLUGIN>+<WRAPPER_ID>+quiesce (Permission denied)
    • Sybase CT-LIBRARY connection error with SnapCenter Creator Plug-in
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/Sybase_CT-LIBRARY_connection_error_with_SnapCenter_Creator_Plug-in
      Applies to SnapCenter 4.x SnapCenter Sybase Plug-in from the Automation Store Issue Running a backup with a Sybase resource group, fails the ISQL connection as seen in the SYBASE_<job>.log: SCC-00164:...Applies to SnapCenter 4.x SnapCenter Sybase Plug-in from the Automation Store Issue Running a backup with a Sybase resource group, fails the ISQL connection as seen in the SYBASE_<job>.log: SCC-00164: Application quiesce for plug-in [SYBASE] failed with exit code [255] and with error : Msg 4002, Level 14, State 1: Server '<SID>': Login failed. CT-LIBRARY error: ct_connect(): protocol specific layer: external error: The attempt to connect to the server failed.
    • Unable to delete SnapLock volumes with expired times
      https://kb.netapp.com/on-prem/ontap/DP/SnapLock/SnapLock-KBs/Unable_to_delete_SnapLock_volumes_with_expired_times
      Error: [Job 3981] Job failed: Failed to delete volume "<volume_name>" on Vserver "<vserver_name>". Reason: volume cannot be destroyed because it contains unexpired WORM files OR it contains files unde...Error: [Job 3981] Job failed: Failed to delete volume "<volume_name>" on Vserver "<vserver_name>". Reason: volume cannot be destroyed because it contains unexpired WORM files OR it contains files under legal hold OR it contains unexpired WORM snapshots OR it is an unexpired SnapLock Enterprise audit log volume OR the volume must be made online in order to permit a pending WAFL scan to complete.
    • How to test communication between SC and SPL/SCC service on Linux machines
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/How_to_test_communication_between_SC_and_SPL_SCC_service_on_Linux_machines
      Applies to SnapCenter Server (SC) SnapCenter Plug-in Loader service (SPL) SnapCenter co-located SmCore service (SCC) Linux Plug-in host Description To ensure that third-party security devices/applicat...Applies to SnapCenter Server (SC) SnapCenter Plug-in Loader service (SPL) SnapCenter co-located SmCore service (SCC) Linux Plug-in host Description To ensure that third-party security devices/applications are not blocking the port 8145 between SC and Plug-in host, Linux native tools netstat and tcpdump can be used to test the communication.
    • SnapCenter Plug-In Creator for DB2 backups fail with error "Junction path for the [RG_Name] volumes are not set"
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/SnapCenter_Customer_Plug_in_for_DB2_backups_fail_with_error_Junctionpath_for_the_RG_Name_volumes_are_not_set
      Applies to SnapCenter Plug-In Creator for DB2 Issue Backup operations fail for resource groups where the host plug-in is SnapCenter Plug-In Creator for DB2. The error indicated in the job detail is Ju...Applies to SnapCenter Plug-In Creator for DB2 Issue Backup operations fail for resource groups where the host plug-in is SnapCenter Plug-In Creator for DB2. The error indicated in the job detail is Junction path for the [RG_Name] volumes are not set.
    • SCO 6.0 install fails with error loading resource splerrors for class
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/SCO_6.0_install_fails_with_error_loading_resource_splerrors_for_class
      When attempting to perform a plugin install for SCO or UnixFileSystem it fails with the error: Loading resource bundle from splerrors for com.netapp.smcore.loader.ErrorMsgKey c.n.c.l.MessageBundle - L...When attempting to perform a plugin install for SCO or UnixFileSystem it fails with the error: Loading resource bundle from splerrors for com.netapp.smcore.loader.ErrorMsgKey c.n.c.l.MessageBundle - Loading resource bundle from splerrors for com.netapp.smcore.loader.ErrorMsgKey com.netapp.common.logging.LoggingException: Error loading resource bundle splerrors for class class com.netapp.smcore.loader.ErrorMsgKey
    • SnapCenter Custom Plug-Ins backup fail with error recovery in progress
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/SnapCenter_Custom_Plug-Ins_backup_fail_with_error_recovery_in_progress
      Applies to SnapCenter Custom Plug-Ins PostGreSQL Issue When performing a SnapCenter Custom Plug-Ins for PostGreSQL backup it fails with the following error SCC-00164: Application quiesce for the plug-...Applies to SnapCenter Custom Plug-Ins PostGreSQL Issue When performing a SnapCenter Custom Plug-Ins for PostGreSQL backup it fails with the following error SCC-00164: Application quiesce for the plug-in [PostgreSQL] failed with exit code [1] and with error : psql:/var/opt/snapcenter/scc/ ERROR: recovery is in progress HINT: WAL control functions cannot be executed during recovery.
    • SnapCenter for HANA crashes SPL and SCC Services with OutOfMemoryError on startup
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/SnapCenter_for_HANA_crashes_SPL_and_SCC_Services_with_OutOfMemoryError_on_startup
      SnapCenter Plug-in for SAP HANA (SCHANA) Hardware with hundreds of CPU cores Both the SPL and the SCC Service crash on startup with an OutOfMemoryError: # There is insufficient memory for the Java Run...SnapCenter Plug-in for SAP HANA (SCHANA) Hardware with hundreds of CPU cores Both the SPL and the SCC Service crash on startup with an OutOfMemoryError: # There is insufficient memory for the Java Runtime Environment to continue. # The system is out of physical RAM or swap space # In 32 bit mode, the process size limit was hit # Reduce memory load on the system # Use 64 bit Java on a 64 bit OS # Out of Memory Error (gcTaskThread.cpp:48), pid=407896, tid=0x00007f42756c9700
    • Which versions of MySQL are supported by SnapCenter's MySQL Custom Plug-in ?
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/Which_versions_of_MySQL_are_supported_by_SnapCenters_MySQL_Custom_Plug-in
      The following versions are known to work with the MySQL Plug-ins: If newer versions of MySQL, like 8.0, appear to cause issues, please contact NetApp Support. Most of these versions come from the Inte...The following versions are known to work with the MySQL Plug-ins: If newer versions of MySQL, like 8.0, appear to cause issues, please contact NetApp Support. Most of these versions come from the Interoperability Matrix Tool (IMT) for Snap Creator Framework (SCF), which has been tested against those versions, and from which the 1.0 Plug-in is derived. Note: support for custom plug-ins on Linux is limited to the Linux releases listed for the SnapCenter Plug-in for Unix (SCU) in the IMT.
    • CVE-2022-42889 Apache Commons Text vulnerability in SnapCenter
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/CVE-2022-42889_Apache_Commons_Text_vulnerability_in_SnapCenter
      Applies to SnapCenter Plug-In for Oracle (SCO) SnapCenter Custom Plugins (SCC) Issue Vulnerability scanner indicated vulnerabilities with the following file (/opt/NetApp/NetApp/snapcenter/scc/bin/yajs...Applies to SnapCenter Plug-In for Oracle (SCO) SnapCenter Custom Plugins (SCC) Issue Vulnerability scanner indicated vulnerabilities with the following file (/opt/NetApp/NetApp/snapcenter/scc/bin/yajsw/lib/core/commons/commons-text-1.9.jar)
    • SnapCenter Plug-In for DB2 fails to auto discover databases
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/SnapCenter_Plug-In_for_DB2_fails_to_auto_discover_databases
      Applies to SnapCenter Plug-In for DB2 SnapCenter Custom Plugins (SCC) SnapCenter Server 6.0 Issue When attempting to auto-discover DB2 databases in SnapCenter UI it fails with the error: ErrorCode (-1...Applies to SnapCenter Plug-In for DB2 SnapCenter Custom Plugins (SCC) SnapCenter Server 6.0 Issue When attempting to auto-discover DB2 databases in SnapCenter UI it fails with the error: ErrorCode (-1), ErrorMessage (SCC-00175: Auto Complete Discovery for plug-in [DB2] failed with error [Failed to retrieve any valid DB2 resources.] and exit code [-1]. Exiting.)