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    • SELECT: reclaiming capacity after disk detach
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/SELECT__reclaiming_capacity_after_disk_detach
      NetApp ONTAP Select Deploy Removing disks outside of the Deploy tool will result in unreclaimed capacity. When the disk is not detached correctly, the changes won`t get properly updated in the Deploy ...NetApp ONTAP Select Deploy Removing disks outside of the Deploy tool will result in unreclaimed capacity. When the disk is not detached correctly, the changes won`t get properly updated in the Deploy utility and capacity will not be reclaimed: (ONTAPdeploy) node storage disk show -cluster-name lgabor_cl1 -node-name lgabor_cl1-01 | Name | Logical Name | Capacity | Pool | ONTAP Name | | lgabor_cl1-01_4.vmdk | - | 1 TB | Datastore 2 | - | | lgabor_cl1-01_5.vmdk | - | 1 TB | Datastore 2 | - |
    • Unable to update capacity license through ONTAP Deploy due to ping error
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/Unable_to_update_capacity_license_through_ONTAP_Deploy
      Applies to ONTAP Deploy ONTAP Select Issue Trying to update capacity tier or capacity pool license through ONTAP Deploy will fail with the following error: Error[400]:ClusterNotReachable The operation...Applies to ONTAP Deploy ONTAP Select Issue Trying to update capacity tier or capacity pool license through ONTAP Deploy will fail with the following error: Error[400]:ClusterNotReachable The operation cannot proceed because cluster "selcet-cl1" does not respond to ping requests. Cluster Refresh also fails with the same or similar error.
    • ONTAP Select: Configuration Backup fails after upgrade to 9.7
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/ONTAP_Select__Configuration_Backup_fails_after_upgrade_to_9_7
      Applies to ONTAP Select ONTAP Deploy Virtual Machine Issue Failure while upgrading the Deploy Utility Error[500]: ConfigurationBackupErr - Configuration backup failed. Reason: Failed to generate Licen...Applies to ONTAP Select ONTAP Deploy Virtual Machine Issue Failure while upgrading the Deploy Utility Error[500]: ConfigurationBackupErr - Configuration backup failed. Reason: Failed to generate License Manager backup.
    • ONTAP Select virtual machine fails to boot after upgrading to VMware ESXi 6.5
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/ONTAP_Select_virtual_machine_fails_to_boot_after_upgrading_to_VMware_ESXi_6.5
      Applies to ONTAP Deploy 2.4 or earlier ESXi 6.5 or later Issue ONTAP Select VM may be unable to boot after ESXi upgrade to 6.5 and displays the following error on the console: can`t find 'x86_64/freeb...Applies to ONTAP Deploy 2.4 or earlier ESXi 6.5 or later Issue ONTAP Select VM may be unable to boot after ESXi upgrade to 6.5 and displays the following error on the console: can`t find 'x86_64/freebsd/image1/kernel'
    • ONTAP Select Deploy upgrade failed with error: Deploy upgrade failed
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/ONTAP_Select_Deploy_upgrade_failed_with_error__Deploy_upgrade_failed
      Applies to ONTAP Select Deploy 9.4.28 upgrade Issue During the upgrade of ONTAP Select Deploy 9.4.28 to version 9.6.212, upgrade fails with the following error: Deploy upgrade failed.
    • Can I move ONTAP Select VMs to a different ONTAP Select Deploy utility?
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/Can_I_move_ONTAP_Select_VMs_to_a_different_ONTAP_Select_Deploy_utility
      Currently, it is not possible to import OTS instances from one Deploy utility to any other that resides in a different infrastructure. When a Deploy VM is damaged beyond repair, it is possible to re-i...Currently, it is not possible to import OTS instances from one Deploy utility to any other that resides in a different infrastructure. When a Deploy VM is damaged beyond repair, it is possible to re-install it and use configuration backups to discover existing OTS instances. Customers who are interested in such a feature, can raise a Support Ticket and ask for their case to be attached after providing initial justification/business requirements.
    • VM creation fails with "NodeCreateFailed"
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/VM_creation_fails_with_NodeCreateFailed
      2021-10-12 08:12:50,237|DEBUG| 1418|85207|rest.py|173|response body: {"code":13,"details":"<vmname> invalid - no vm named 'cluster01-01' on host 'xxx.xxx.xxx.xxx'","type":"InvalidArg"} 2021-10-12 08:1...2021-10-12 08:12:50,237|DEBUG| 1418|85207|rest.py|173|response body: {"code":13,"details":"<vmname> invalid - no vm named 'cluster01-01' on host 'xxx.xxx.xxx.xxx'","type":"InvalidArg"} 2021-10-12 08:12:50,243|ERROR| 1418|85207|logger.py|132|client_api_helper.py|184:vm_get| Unable to locate VM "cluster01-01" on host "xxx.xxx.xxx.xxx". Reason: <vmname> invalid - no vm named 'cluster01-01' on host 'xxx.xxx.xxx.xxx'
    • Can I change the timezone in ONTAP Deploy?
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/Can_I_change_the_timezone_in_ONTAP_Deploy
      Applies to NetApp ONTAP Deploy VMWare Answer The time zone/clock for the Deploy VM is tied to the VMWare backend. It can only be adjusted by modifying vSphere/ESXi NTP settings: Deploy UI log times ta...Applies to NetApp ONTAP Deploy VMWare Answer The time zone/clock for the Deploy VM is tied to the VMWare backend. It can only be adjusted by modifying vSphere/ESXi NTP settings: Deploy UI log times tamps are aligned with vSphere NTP settings: Deploy CLI log times tamps are aligned with the ESXi host TZ settings: [root@esxi:~] date Tue Jun 1 11:28:17 UTC 2021 Additional Information Please contact NetApp Technical Support and reference this article for further assistance.
    • HostNotFound error after migrating to new vCenter
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/HostNotFound_error_after_migrating_to_new_vCenter
      Applies to ONTAP Deploy ONTAP Select VMware vSphere VMware ESXi Issue After migrating ESXi hosts to a new vCenter joining an SSO domain incorporating multiple VCSA in linked-mode, the admin is unable ...Applies to ONTAP Deploy ONTAP Select VMware vSphere VMware ESXi Issue After migrating ESXi hosts to a new vCenter joining an SSO domain incorporating multiple VCSA in linked-mode, the admin is unable to update the management server IP of known hosts in Deploy because of the following error: Job failed with error. <SDOTAdminError(key="HostNotFound", message="Host "xxx.xx.x.xxx" not found.")>
    • SELECT: Can VMDKs be reattached to existing or new ONTAP Select cluster(s)?
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/SELECT__Can_VMDKs_be_reattached_to_existing_or_new_ONTAP_Select_cluster_s
      Applies to ONTAP Select ONTAP Deploy Answer VMDKs cannot be reimported/re-attached to Select VMs (existing or new). Any modification to the Select VM outside of the Deploy tool is not supported. Snapm...Applies to ONTAP Select ONTAP Deploy Answer VMDKs cannot be reimported/re-attached to Select VMs (existing or new). Any modification to the Select VM outside of the Deploy tool is not supported. Snapmirror (or other DataProtection software supported by ONTAP) can be used to recover data from backups. Additional Information
    • ONTAP Select node VM recovery in case of disaster
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/ONTAP_Select_node_VM_recovery_in_case_of_disaster
      Applies to NetApp ONTAP Select (OTS) NetApp ONTAP Select Deploy High Availability Description In case an OTS node VM / Host is completely lost, the OTS instance may be recovered if it has been taken o...Applies to NetApp ONTAP Select (OTS) NetApp ONTAP Select Deploy High Availability Description In case an OTS node VM / Host is completely lost, the OTS instance may be recovered if it has been taken over by the partner. On a one-node OTS cluster, configuration recovery may be possible if the node is deleted accidentally and a configuration backup exists.