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    • Cloud Manager: Unable to delete volume snapmirror relationship
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Cloud_Manager__Unable_to_delete_volume_snapmirror_relationship
      Applies to Cloud Manager SnapMirror Issue SnapMirror relationship cannot not be destroyed via Cloud Manager GUI due to error: An error occurred while deleting relationship between Source_Volume and De...Applies to Cloud Manager SnapMirror Issue SnapMirror relationship cannot not be destroyed via Cloud Manager GUI due to error: An error occurred while deleting relationship between Source_Volume and Destination_Volume: A SnapMirror relationship for destination path Destination_SVM:Destination_Volume was not found.
    • Error: OCCM auto upgrade is not supported when Cloud Manager is running as container
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Error__OCCM_auto_upgrade_is_not_supported_when_Cloud_Manager_is_running_as_container
      Applies to Cloud Volumes ONTAP (CVO) Issue The following error is observed in the timeline in Cloud Manager Error: OCCM auto upgrade is not supported when Cloud Manager is running as container
    • On-Prem occm install fails because of PROXY
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/On-Prem_occm_install_fails_because_of_PROXY
      Server access Error: Connection timed out (Connection timed out) url=https://s3-us-west-1.amazonaws.com/r...ev/json-smart/ Server access Error: Connection timed out (Connection timed out) url=https://...Server access Error: Connection timed out (Connection timed out) url=https://s3-us-west-1.amazonaws.com/r...ev/json-smart/ Server access Error: Connection timed out (Connection timed out) url=https://repo1.maven.org/maven2/net/m...ev/json-smart/ Server access Error: Connection timed out (Connection timed out) url=https://oss.sonatype.org/content/rep...ev/json-smart/ Server access Error: Connection timed out (Connection timed out) url=https://repo.typesafe.com/typesafe/i...ev/json-smart/
    • Connector deployed from AWS marketplace fails to initialize UI
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Connector_deployed_from_AWS_marketplace_fails_to_initialize_UI
      Applies to NetApp Cloud Manager Amazon Web Services (AWS) Proxy Issue After deploying a new connector from AWS Marketplace, trying to access the UI to continue with the initial setup will be prevented...Applies to NetApp Cloud Manager Amazon Web Services (AWS) Proxy Issue After deploying a new connector from AWS Marketplace, trying to access the UI to continue with the initial setup will be prevented by "Failed to Initialize UI" error:
    • Failed to attach aggregate to object store. The volume does not exist
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/Failed_to_attach_aggregate_to_object_store._The_volume_does_not_exist
      00000005.0029cec6 084bb9d1 Wed Dec 02 2020 19:33:32 +00:00 [kern_mgwd:info:2242] 0x81f077a00: 8503e80000268a62: ERR: MGWD:aggr_iterator: attach_imp:src/tables/aggr.cc:23288 aggr_iterator::populate_btu...00000005.0029cec6 084bb9d1 Wed Dec 02 2020 19:33:32 +00:00 [kern_mgwd:info:2242] 0x81f077a00: 8503e80000268a62: ERR: MGWD:aggr_iterator: attach_imp:src/tables/aggr.cc:23288 aggr_iterator::populate_btuuid() returned error (12:591): "Failed to attach aggregate "aggr2" to object store "StorageAccount". Reason: The volume does not exist for the operation.". aggrName=aggr2, aggregate_uuid=97618eda-92f6-4c3c-9d2f-4083455f5454, filer_name=NODE-01.
    • AWS CVOs rebooted twice after an ONTAP upgrade
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/AWS_CVOs_rebooted_twice_after_an_ONTAP_upgrade
      Applies to Cloud Volume ONTAP (CVO) OnCommand Cloud Manager (OCCM) Amazon Web Services (AWS) NonDisruptive Upgrade (NDU) Issue CVOs rebooted twice after an ONTAP upgrade.
    • OCCM not cleaning up disks after deleting aggregate with disks becoming spare disks
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/OCCM_not_cleaning_up_disks_after_deleting_aggregate_with_disks_becoming_spare_disks
      How to clean up disks after deleting an aggregate from OCCM and the disks end up becoming spares
    • CVO upgrade: will it upgrade to the latest available version?
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/CVO_upgrade__will_it_upgrade_to_the_latest_available_version
      ​ ​ ​ Applies to NetApp Cloud Volume ONTAP (CVO) NetApp Cloud Manager (Connector) Answer When starting the upgrade process from the "New version available" notification: The available version will not...​ ​ ​ Applies to NetApp Cloud Volume ONTAP (CVO) NetApp Cloud Manager (Connector) Answer When starting the upgrade process from the "New version available" notification: The available version will not be the newest version. Cloud Manager will determine and present the available ONTAP version/s and a specific target version would have to be selected and approved manually. Additional Information Updating Cloud Volumes ONTAP software
    • How to gather BlueXP Connector logs from the GUI
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/How_to_gather_BlueXP_Connector_logs_from_the_GUI
      Applies to Connector (formerly Cloud Manager) BlueXP (formerly Cloud Manager) AutoSupport Local UI Description This article describes the procedure to collect Cloud Manager Connector logs from the GUI...Applies to Connector (formerly Cloud Manager) BlueXP (formerly Cloud Manager) AutoSupport Local UI Description This article describes the procedure to collect Cloud Manager Connector logs from the GUI and upload them to NetApp Technical Support.
    • Cloud Manager activity is slow when navigating the GUI
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Cloud_Manager_activity_is_slow_when_navigating_the_GUI
      Applies to OnCommand Cloud Manager (OCCM) Cloud Volumes ONTAP (CVO Packet Trace (tcpdump) Issue OCCM GUI responsiveness is slow when performing simple tasks such as browsing resources.
    • Failed to fetch workingenvironment an error occurred with the CBS server
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Backup_Service/Failed_to_fetch_workingenvironment_an_error_occurred_with_the_CBS_server
      Applies to BlueXP (Formerly Cloud Manager) Cloud Backup Services Issue No volumes are listed in Backup and Recovery and the following error is displayed: Inspecting the browser HAR logs, the request f...Applies to BlueXP (Formerly Cloud Manager) Cloud Backup Services Issue No volumes are listed in Backup and Recovery and the following error is displayed: Inspecting the browser HAR logs, the request fails with an HTTP status code of 500