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    • https://kb.netapp.com/Support/General_Support/How_do_I_stop_Adobe_Reader_from_opening_linked_Net2_docs_in_the_same_window
      Applies to Net2 Adobe Reader Answer Within Adobe Reader, click on the following: Go to the Edit Menu, then click Preferences (or Ctrl-k) Under the "Documents" subsection, uncheck the "Open cross-docum...Applies to Net2 Adobe Reader Answer Within Adobe Reader, click on the following: Go to the Edit Menu, then click Preferences (or Ctrl-k) Under the "Documents" subsection, uncheck the "Open cross-document links in same window" Additional Information This is a global setting and affects the behaviour of all documents, not just Net2.
    • https://kb.netapp.com/Support/General_Support/PARTNERS_-_Case_escalation_template
      Applies to Lifecycle Services Certified (LSC) Partners Description NetApp provides you with a case escalation template that helps you frame the issue and communicate your findings to NetApp
    • https://kb.netapp.com/Support/General_Support/How_do_I_gain_access_to_Field_Portal
      Applies to NetApp Partners/Resellers Description The users can only access Field Portal if their company has a signed valid reseller/partner agreement, which has been approved by NetApp.
    • https://kb.netapp.com/Support/General_Support/PARTNERS_-_How_to_prepare_to_escalate_to_NetApp
      Applies to Lifecycle Services Certified (LSC) Partners Description A thoroughly prepared case speeds problem diagnosis
    • https://kb.netapp.com/Support/General_Support/How_to_use_CodeBase_and_enable_AOP_in_existing_CodeBase
      Applies to WW Channel Partner Services WW Channel Programs Aspect Oriented Programming (AOP) Documentation This article describes the procedure to enable AOP in your existing CodeBase. Jar/Starter Met...Applies to WW Channel Partner Services WW Channel Programs Aspect Oriented Programming (AOP) Documentation This article describes the procedure to enable AOP in your existing CodeBase. Jar/Starter Method is not possible due to the following reasons: It is not possible to apply pointcut from outside of code. It should be in the AOP annotations (@before, @after, @afterReturning, etc). This pointcut expression evaluates at the time of compilation. This method is not a way to implement AOP.
    • https://kb.netapp.com/Support/General_Support/How_to_consume_Channel_Services_information
      Channel Services provides a wide variety of RESTful services while consuming data from PDB and providing partner related information. These services consume data from source system and give output in ...Channel Services provides a wide variety of RESTful services while consuming data from PDB and providing partner related information. These services consume data from source system and give output in XML/JSON format.
    • https://kb.netapp.com/Support/General_Support/How_to_view_previous_AutoSupport_messages_in_SmartSolve_after_a_headswap
      Applies to SmartSolveCM SmartSolve TS (Legacy) Description Searching for old serial number/ hostname in normal SmartSolve "ASUP:" search box results in AutoSupport URLs for the new serial number only....Applies to SmartSolveCM SmartSolve TS (Legacy) Description Searching for old serial number/ hostname in normal SmartSolve "ASUP:" search box results in AutoSupport URLs for the new serial number only. Unable to view AutoSupport links for old serial and new serial in 1 search result
    • https://kb.netapp.com/Support/General_Support/PARTNERS_-_How_to_manage_your_performance
      Applies to Lifecycle Services Certified (LSC) Partners Description Improving self-sufficiency to manage your LSC tier
    • https://kb.netapp.com/Support/General_Support/AutoSupport_support.netapp.com_Back-end_Resolution_Guide
      Applies to AutoSupport Processing AutoSupport Backend issues AOD processing thru Smartsolve These issues are related to backend applications and are not related to AutoSupport delivery failures from t...Applies to AutoSupport Processing AutoSupport Backend issues AOD processing thru Smartsolve These issues are related to backend applications and are not related to AutoSupport delivery failures from the customers NetApp platform. This resolution guide will help track any issues which may prevent: Auto cases from generating processing AutoSupport services like Core files, PerfArchives, etc Internal network changes or updates which may prevent customer's AutoSupport from reaching NetApp.