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    • https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/E-Series_AutoSupport_is_not_delivered_using_SMTP
      Applies to E28xx, E57xx, EF300 and EF600 AutoSupport (ASUP) SMTP delivery method Issue ASUP is not getting delivered via SMTP delivery method however the tests are successful.
    • https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/E-Series_Failed_Volume_recovery_for_traditional_Volume_Groups_on_pre-8.40.40.00_or_8.52.00.00_releases
      Applies to NetApp E-Series Traditional volume groups (Not Dynamic Disk Pool) Controller Platforms: E26xx, E54xx, E55xx, E56xx, E28xx, E57xx and all associated EF-Series SANtricity OS Controller Softwa...Applies to NetApp E-Series Traditional volume groups (Not Dynamic Disk Pool) Controller Platforms: E26xx, E54xx, E55xx, E56xx, E28xx, E57xx and all associated EF-Series SANtricity OS Controller Software pre- 8.40.40.00 (11.40.4 ; Not Equal) SANtricity OS Controller Software pre- 8.52.00.00 (11.50.2; Not Equal) All other prior family releases: 8.30, 8.25 and 8.20 Issue Failed volumes. Also known as Multiple Piece Failure or Multiple Drive Failure Recovery for Volumes in traditional volume groups.
    • https://kb.netapp.com/hybrid/StorageGRID/Object_Mgmt/StorageGRID_detects_Unidentified_corrupt_object_detected_due_to_quarantined_objects
      Many corrupt objects are detected on StorageGRID.  These alarms are triggered: OCOR - Corrupted Object Detected and OQRT - Object Quarantined. The underlying hardware should be investigated.
    • https://kb.netapp.com/on-prem/E-Series/SANtricity-OS-KBs/E_Series__How_to_troubleshoot_Volume_Not_On_Preferred_Path_event
      Volume Not On Preferred Path is a condition observed on the storage in the Recovery Guru and in the Major Event Log (Event Type 4011). KB provides a systematic approach to identify what caused VNOPP, ...Volume Not On Preferred Path is a condition observed on the storage in the Recovery Guru and in the Major Event Log (Event Type 4011). KB provides a systematic approach to identify what caused VNOPP, fix the underlying issue (if necessary), and reassign volume(s) back to their preferred owner.
    • https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/E_Series_AutoSupport_delivery_failure_with_error_Unknown_host_in_delivery_URL_is_configured
      6/14/18 03:26:49 UTC -> Priority:CRITICAL, ASUP Message Type:AOD Request, ASUP Task Type:AOD Poll, Status:FAILED, Storage Array: XXXXXX, SAID:XXXXXXXX, Chassis Serial Number:xxxxxxxxx, Thread ID:48,00...6/14/18 03:26:49 UTC -> Priority:CRITICAL, ASUP Message Type:AOD Request, ASUP Task Type:AOD Poll, Status:FAILED, Storage Array: XXXXXX, SAID:XXXXXXXX, Chassis Serial Number:xxxxxxxxx, Thread ID:48,002, Delivery Method:HTTPS, Sequence Number:96, Delivery URI:support.netapp.com/aods/asupmessage, AutoSupport Decompressed Size:N/A, Total Collection Time:N/A, Message:Unknown host in delivery URL is configured.
    • https://kb.netapp.com/hybrid/StorageGRID/Object_Mgmt/How_to_investigate_StorageGRID_metadata_for_overconsumption_issues
      Applies to StorageGRID 11.3.x prior to hotfix 11.3.0.10 StorageGRID 11.5.0.4 - 11.5.0.6 Description StorageGRID 11.3 has an issue that can result in metadata overconsumption. Please investigate if you...Applies to StorageGRID 11.3.x prior to hotfix 11.3.0.10 StorageGRID 11.5.0.4 - 11.5.0.6 Description StorageGRID 11.3 has an issue that can result in metadata overconsumption. Please investigate if you observe: The amount of object metadata is disproportional to the number of objects A sudden spike in metadata consumption Exclusions may be needed for batch ingests or ILM changes in the same window of the spike
    • https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/E-Series_drives_in_offline_state_after_being_migrated_from_one_E-Series_storage_array_to_another
      0x03773278 0x00010108 0/9 No 0 HDD Acc/GrA/Opt 1/4 2 20000024b68bfac50000000000000000 0x03774bc8 0x0001010b 0/12 No 0 HDD Acc/GrA/Opt 4/4 2 20000024b68c2a230000000000000000 0x03775438 0x0001010c 0/13 ...0x03773278 0x00010108 0/9 No 0 HDD Acc/GrA/Opt 1/4 2 20000024b68bfac50000000000000000 0x03774bc8 0x0001010b 0/12 No 0 HDD Acc/GrA/Opt 4/4 2 20000024b68c2a230000000000000000 0x03775438 0x0001010c 0/13 No 0 HDD Acc/GrA/Opt 5/4 2 20000024b68c2f4f0000000000000000 0x03771928 0x00010105 0/6 No 0 HDD Acc/GrA/Opt 5/3 2 20000024b68c33e40000000000000000 0x0376e0d8 0x00010107 0/8 No 0 HDD Acc/GrA/Opt 7/3 2 20000024b68c365a0000000000000000
    • https://kb.netapp.com/on-prem/E-Series/SANtricity-OS-KBs/What_are_the_best_practices_for_upgrading_E-Series_SANtricity_OS
      Upgrading E-Series Controller Firmware 07.xx, and 08.xx
    • https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/E_series_command_line_interface_SMcli_response_is_very_slow
      Applies to SANtriciity Storage Manager Storage Manager Command Line Interface (SMcli or script editor window) E5600 Issue Commands issued to E-Series storage array using SMcli or script editor window ...Applies to SANtriciity Storage Manager Storage Manager Command Line Interface (SMcli or script editor window) E5600 Issue Commands issued to E-Series storage array using SMcli or script editor window are very slow in response.
    • https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/E-Series_AutoSupport_is_not_automatically_generated_for_critical_events
      Applies to E28xx, E57xx, EF300 and EF600 SANtricity 11.60.x Issue AutoSupport (ASUP) is not automatically opening a supporting case when a critical events occur on E-Series. Example: Drive Failure ASU...Applies to E28xx, E57xx, EF300 and EF600 SANtricity 11.60.x Issue AutoSupport (ASUP) is not automatically opening a supporting case when a critical events occur on E-Series. Example: Drive Failure ASUP is configured correctly and daily/weekly ASUP are getting delivered normally.
    • https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/E-Series_AutoSupport_Delivery_Failures
      User(s) receive an email alert from E-Series SANtricity management application indicating an AutoSupport (ASUP) message could not be delivered: Event Message: An ASUP message could not be delivered fr...User(s) receive an email alert from E-Series SANtricity management application indicating an AutoSupport (ASUP) message could not be delivered: Event Message: An ASUP message could not be delivered from the array management host eos-b to NetApp ASUP https gateway https://support.netapp.com/put/AsupPut/. Event Message: An ASUP message could not be delivered from the array management host eos-b to NetApp ASUP smtp