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    • Installation of Unified Manager for Windows fails due to installer not detecting MySQL third-party package
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Installation_of_Unified_Manager_for_Windows_fails_due_to_installer_not_detecting_MySQL_third-party_package
      Applies to Active IQ Unified Manager 9.x (Windows) OnCommand Unified Manager 7.x (Windows) Issue When installing Unified Manager for Windows, the installer does not detect the MySQL package and the fo...Applies to Active IQ Unified Manager 9.x (Windows) OnCommand Unified Manager 7.x (Windows) Issue When installing Unified Manager for Windows, the installer does not detect the MySQL package and the following error message is reported: Installation detected that some/all third party packages are not installed or doesn't meet required versions. Please refer to the log for more details.
    • SnapCenter Plug-In installation fails due to stale service
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/SnapCenter_Plug-In_installation_fails_due_to_stale_service
      SnapCenter Plug-In for Windows (SCW) SnapCenter Plug-In for Exchange (SCE) SnapCenter Plug-In for SQL (SCSQL) When attempting to install the SCW plug-in package (with or without SCE or SCSQL) you may ...SnapCenter Plug-In for Windows (SCW) SnapCenter Plug-In for Exchange (SCE) SnapCenter Plug-In for SQL (SCSQL) When attempting to install the SCW plug-in package (with or without SCE or SCSQL) you may see the below error message generated in the SnapCenter_Windows_Host_Plug-In_Install_#######.log file 1-1-2021[12:00:00 PM]: (CLR Action): SWInstallerHelper: CheckStaleServiceExist: SCWPluginService is exist, remove the service manually & re-try the installtion again
    • ActiveIQ Unified Manager install problems after failed install on RHEL
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/ActiveIQ_Unified_Manager_install_problems_after_failed_install_on_RHEL
      Applies to Active IQ Unified Manager 9.7P1 RedHat Linux Enterprise Server 7.8 (RHEL 7.8) Issue Installation completes with error and ActiveIQ Unified Manager does not work. Failed to start Active IQ M...Applies to Active IQ Unified Manager 9.7P1 RedHat Linux Enterprise Server 7.8 (RHEL 7.8) Issue Installation completes with error and ActiveIQ Unified Manager does not work. Failed to start Active IQ Management Server services. warning: %post(netapp-um-9.7-2006081700.x86_64) scriptlet failed, exit status 255 Non-fatal POSTIN scriptlet failure in rpm package netapp-um-9.7-2006081700.x86_64
    • How do I check dependency for SAN infrastructure when adding new devices
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/How_do_I_check_dependency_for_SAN_infrastructure_when_adding_new_devices
      Applies to Interoperability Matrix Tool (IMT) Ontap and one or more of the below: CISCO MICROSOFT BROCADE LINUX VMWARE FC HBA Description What are the requirements when adding new SAN components to an...Applies to Interoperability Matrix Tool (IMT) Ontap and one or more of the below: CISCO MICROSOFT BROCADE LINUX VMWARE FC HBA Description What are the requirements when adding new SAN components to an existing environment with NetApp storage array
    • Installing and configuring SnapCenter Plug-In for Windows
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/Installing_and_configuring_SnapCenter_Plug-In_for_Windows
      Install and configure guide for SnapCenter Plug-In for Windows (SCW)
    • Install NLF License via the CLI
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/Install_NLF_License_via_the_CLI
      Applies to ONTAP 9 9.10.1P13+ 9.11.1P10+ 9.12.1P3+ 9.13.1RC1+ Description Installing NLFs via the CLI as HTTPS/System Manager is not available in the environment
    • Active IQ Unified Manager install fails to start the services due to missing files
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_install_fails_to_start_the_services_due_to_missing_files
      The ActiveIQ Unified Manager install fails and the server and acquisition services will not start. When checking the install or upgrade log located in /var/log/ocum, it is seen that one or more files ...The ActiveIQ Unified Manager install fails and the server and acquisition services will not start. When checking the install or upgrade log located in /var/log/ocum, it is seen that one or more files are missing. May 02 20:36:41 servername.abc.com systemd[1195]: Failed at step EXEC spawning /opt/netapp/systemd/system/ocie: No such file or directory May 02 20:36:41 servername.abc.com systemd[1]: Failed to start LSB: OnCommand Platform Server.
    • Installation of Unified Manager for Windows fails with error: "Installation detected that some/all third party packages are not installed"
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/UM_for_Windows_fails_with__Installation_detected_that_some_all_third_party_packages_are_not_installed
      Applies to Active IQ Unified Manager 9.x (Windows) OnCommand Unified Manager 7.x (Windows) Issue When installing Unified Manager for Windows, the installer does not detect one or more third-party pack...Applies to Active IQ Unified Manager 9.x (Windows) OnCommand Unified Manager 7.x (Windows) Issue When installing Unified Manager for Windows, the installer does not detect one or more third-party packages correctly and the following error message is reported: Installation detected that some/all third party packages are not installed or doesn't meet required versions. Please refer to the log for more details.
    • Adding SC MySQL Plug-in failing on RHEL VM
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/Adding_SC_MySQL_Plug-in__failing_on_RHEL_VM
      Applies to SnapCenter Server (SC) SnapCenter Custom Plug-ins (MySQL) Red Hat Enterprise Linux (RHEL) Issue Adding MySQL Plug-in failing on RHEL VM with: Installation of the package "snapcenter_linux_h...Applies to SnapCenter Server (SC) SnapCenter Custom Plug-ins (MySQL) Red Hat Enterprise Linux (RHEL) Issue Adding MySQL Plug-in failing on RHEL VM with: Installation of the package "snapcenter_linux_host_plugin.bin" failed on the host <hostname>" with ErrorCode:208, error: Verifying JVM
    • Installing and configuring SnapCenter Plug-In for Oracle
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/Installing_and_configuring_SnapCenter_Plug-In_for_Oracle
      Install and configure guide for SnapCenter Plug-In for Oracle (SCO)
    • Installation of StorageGRID SG1000 fails at "Install OS" step
      https://kb.netapp.com/hybrid/StorageGRID/Platforms/Installation_of_StorageGRID_SG1000_fails_at_Install_OS_step
      Applies to SG1000 appliances Issue During installation of SG1000 appliance, the installer fails at 2: Install OS Step "Configure Installer"