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    • Not all the ACP firmwares updated for shelves with IOM6
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Not_all_the_ACP_firmwares_updated_for_shelves_with_IOM6
      Applies to IOM6 ACP firmware version 2.10 Issue Not all the ACP firmware are automatically updated in shelves with IOM6. The IOM6 modules are running different ACP fw. versions no hardware issues or e...Applies to IOM6 ACP firmware version 2.10 Issue Not all the ACP firmware are automatically updated in shelves with IOM6. The IOM6 modules are running different ACP fw. versions no hardware issues or errors being reported.
    • In-Band ACP reporting "initializing", "firmware-update-required", or "unsupported" for IOM6 modules
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/In_Band_ACP_reporting_initializing_firmware_update_required_or_unsupported_for_IOM6_modules
      Mon Aug 05 10:07:15 CEST [CLUSTER-01: dsa_worker1: ses.status.ACPWarn:error]: DS4246 (S/N SHFxxxxxxxxxxxx) shelf 1 on channel 0a ACP Processor warning for SAS shelf ACP processor 1: ACP status not ava...Mon Aug 05 10:07:15 CEST [CLUSTER-01: dsa_worker1: ses.status.ACPWarn:error]: DS4246 (S/N SHFxxxxxxxxxxxx) shelf 1 on channel 0a ACP Processor warning for SAS shelf ACP processor 1: ACP status not available. This module is on the rear of the shelf at the top center, on shelf module A. Mon Aug 05 10:07:16 CEST [CLUSTER-01: sem_broker: acp.need.firmware.update:error]: ACP module (NA) needs a firmware upgrade, (disk shelf serial number: SHFxxxxxxxxxxxx).
    • acp.module.unresponsive:error
      https://kb.netapp.com/Legacy/ONTAP/7Mode/acp_module_unresponsive_error
      [?] Mon Jan 03 19:38:27 CST [acp-vfiler@nas01: acpa_timeout_main: acp.module.unresponsive:error]: ACP module 0c.1.B (192.168.1.85) is not responding, (disk shelf serial number: SHFFGxxxxxxxxx). [?] Mo...[?] Mon Jan 03 19:38:27 CST [acp-vfiler@nas01: acpa_timeout_main: acp.module.unresponsive:error]: ACP module 0c.1.B (192.168.1.85) is not responding, (disk shelf serial number: SHFFGxxxxxxxxx). [?] Mon Jan 03 19:38:27 CST [acp-vfiler@nas01: acpa_timeout_main: kern.cli.cmd:debug]: Command line input: the command is 'vfiler run acp-vfiler'. The full command line is 'vfiler run acp-vfiler arp -d 192.168.1.85'. [?] Mon Jan 03 19:38:27 CST [acp-vfiler@nas01: acpa_timeout_main: acp.module.unresponsiv…
    • Alternate control path hardware failed alert reported in event logs
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Alternate_control_path_hardware_failed_alert_reported_in_event_logs
      Applies to FAS with Inband ACP (Alternate Control Path) AFF with Inband ACP Issue ACP hardware failure is reported in the event logs: Fri Oct 25 11:10:26 CEST [nodename: dsa_worker5: ses.status.ACPErr...Applies to FAS with Inband ACP (Alternate Control Path) AFF with Inband ACP Issue ACP hardware failure is reported in the event logs: Fri Oct 25 11:10:26 CEST [nodename: dsa_worker5: ses.status.ACPError: alert]: DS2246 (S/N xxxxxxxxxxxxxxx) shelf 0 on channel 0a ACP Processor error for SAS shelf ACP processor 2: critical status; Alternate Control Path hardware failed This module is on the rear of the shelf at the top right, on shelf module B.
    • EMS reports "SHELF_FAULT" with "ses.status.ACPError:CRITICAL"
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/SAS_SHELF_FAULT_error_being_generated_due_to_ACP_not_responding_state
      EMS reports "SHELF_FAULT " with "ses.status.ACPError:CRITICAL". Sat Mar 19 22:41:51 EST [xxx:ses.status.ACPError:CRITICAL]: DS4246 (S/N XXXXXXXXX) shelf 11 on channel 2c ACP Processor error for SAS sh...EMS reports "SHELF_FAULT " with "ses.status.ACPError:CRITICAL". Sat Mar 19 22:41:51 EST [xxx:ses.status.ACPError:CRITICAL]: DS4246 (S/N XXXXXXXXX) shelf 11 on channel 2c ACP Processor error for SAS shelf ACP processor 2: critical status ; Alternate Control Path hardware failed This module is on the rear of the shelf at the bottom center, on shelf module B. Sat Mar 19 22:41:54 EST [xxx:monitor.shelf.fault:CRITICAL]: Fault reported on disk storage shelf attached to channel 1b.
    • IOM6 modules with ACP in "updating-firmware" status for a mix of OoB and IB ACP
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/IOM6_modules_with_ACP_in_updating_firmware_status_for_a_mix_of_OoB_and_IB_ACP
      Shelves with IOM6 modules running firmware 2.10 or later Nodes configured as ACP Out-of-Band (OoB) Nodes not capable of ACP OoB (no e0P port), just In-Band (IB). A cluster with different controller mo...Shelves with IOM6 modules running firmware 2.10 or later Nodes configured as ACP Out-of-Band (OoB) Nodes not capable of ACP OoB (no e0P port), just In-Band (IB). A cluster with different controller models and shelves with IOM6 modules, show ACP "updating-firmware". Example: ::> storage shelf acp module show -fields module-name,protocol-version,firmware-version,shelf-serial-number,iom-type,state node_name 5.1.A 1.2.02.10 02.10 SHFHU1641000xxx iom6 updating-firmware
    • No In-Band ACP after adding shelves with IOM12 in an Out-of-Band cluster
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/No_In-Band_ACP_after_adding_shelves_with_IOM12_in_an_Out-of-Band_cluster
      Shelves with 6Gbps I/O Modules (IOM6) Shelves with 12Gbps I/O Modules (IOM12) Cluster configured in Out-of-Band ACP with IOM6 shelves node_1 2.12.B 1.2.02.10 02.10 iom6 active node_1 2.12.A 1.2.02.10 ...Shelves with 6Gbps I/O Modules (IOM6) Shelves with 12Gbps I/O Modules (IOM12) Cluster configured in Out-of-Band ACP with IOM6 shelves node_1 2.12.B 1.2.02.10 02.10 iom6 active node_1 2.12.A 1.2.02.10 02.10 iom6 active node_1 2.11.B 1.2.02.10 02.10 iom6 active node_1 2.11.A 1.2.02.06 02.06 iom6 active node_2 2.12.B 1.2.02.10 02.10 iom6 active node_2 2.12.A 1.2.02.10 02.10 iom6 active node_2 2.11.B 1.2.02.10 02.10 iom6 active node_2 2.11.A 1.2.02.06 02.06 iom6 active