Skip to main content
NetApp Knowledge Base

Search

  • Filter results by:
    • View attachments
    Searching in
    About 14 results
    • StorageGRID 11.6 upgrade precheck detects EC rebalance activity
      https://kb.netapp.com/hybrid/StorageGRID/Grid_Tenant_Manager/StorageGRID_11.6_upgrade_precheck_detects_EC_rebalance_activity
      Applies to StorageGRID 11.5 upgrading to StorageGRID 11.6 Issue While upgrading SG from version 11.5 to version 11.6, you might see one of the following messages during the EC Rebalance Activity prech...Applies to StorageGRID 11.5 upgrading to StorageGRID 11.6 Issue While upgrading SG from version 11.5 to version 11.6, you might see one of the following messages during the EC Rebalance Activity precheck: • You must complete or cancel the EC rebalance procedure before starting an upgrade. • Cannot get the EC rebalance status. Error: Requested rebalance operation failed.
    • StorageGRID reports ILM placement unachievable after upgrade
      https://kb.netapp.com/hybrid/StorageGRID/Object_Mgmt/StorageGRID_reports_ILM_placement_unachievable_after_upgrade
      Applies to NetApp StorageGRID Issue During or after a StorageGRID software upgrade, it reports alert: ILM placement unachievable A placement instruction in an ILM rule cannot be achieved for certain o...Applies to NetApp StorageGRID Issue During or after a StorageGRID software upgrade, it reports alert: ILM placement unachievable A placement instruction in an ILM rule cannot be achieved for certain objects
    • StorageGRID 11.6 upgrade precheck detects disconnected nodes
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_11.6_upgrade_precheck_detects_disconnected_nodes
      Applies to StorageGRID 11.5 upgrading to StorageGRID 11.6 Issue While upgrading StorageGRID from version 11.5 to version 11.6 one of the following error message showsup during the Check Connectivity p...Applies to StorageGRID 11.5 upgrading to StorageGRID 11.6 Issue While upgrading StorageGRID from version 11.5 to version 11.6 one of the following error message showsup during the Check Connectivity precheck: <Node hostname> is currently offline or disconnected: <reason>.
    • StorageGRID 11.6 upgrade precheck detects issue with RSM service
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_11.6_upgrade_precheck_detects_issue_with_RSM_service
      Applies to StorageGRID 11.5 upgrading to StorageGRID 11.6 Issue When upgrading StorageGRID from version 11.5 to version 11.6, you might see one of the following messages during the RSM (Replicated Sta...Applies to StorageGRID 11.5 upgrading to StorageGRID 11.6 Issue When upgrading StorageGRID from version 11.5 to version 11.6, you might see one of the following messages during the RSM (Replicated State Machine) health precheck: Invalid RSM status response from <server hostname>. The RSM status of <server hostname> is not ready. Cannot communicate with <server hostname>.
    • StorageGRID maintenance procedure stalls due to SSH Keys mismatch
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_maintenance_procedure_stalls_due_to_SSH_Keys_mismatch
      E, [2020-09-24T02:02:45.190142 0008297] ERROR -- : Failed to execute sh command with 'run-host-command test -e /var/local/dkr/0/install/upgrade-stage/base-os/upgrade.sh 2>&1' on localhost - 1, /usr/lo...E, [2020-09-24T02:02:45.190142 0008297] ERROR -- : Failed to execute sh command with 'run-host-command test -e /var/local/dkr/0/install/upgrade-stage/base-os/upgrade.sh 2>&1' on localhost - 1, /usr/local/lib/site_ruby/bycast/commands/sh.rb:134:in `rescue in block in call': Unable to connect to 127.0.0.1 on port 8022: fingerprint SHA256:0rY4mOtq8XtRYciMQuZL9Oo+EFp568s2CYx5+qvDxvk does not match for "[127.0.0.1]:8022" (Bycast::Commands::Sh::Remote::Error)
    • StorageGRID Appliance gets stuck at rebooting stage during 11.4 upgrade
      https://kb.netapp.com/hybrid/StorageGRID/Platforms/StorageGRID_Appliance_gets_stuck_at_rebooting_stage_during_11.4_upgrade
      [2021-07-12 03:06:14+00:00 SGA] WARNING -- Not all volumes are present in /dev/mapper CHECK MULTIPATH CONFIG [2021-07-12 03:06:56+00:00 SGA] WARNING -- Not all volumes are present in /dev/mapper CHECK...[2021-07-12 03:06:14+00:00 SGA] WARNING -- Not all volumes are present in /dev/mapper CHECK MULTIPATH CONFIG [2021-07-12 03:06:56+00:00 SGA] WARNING -- Not all volumes are present in /dev/mapper CHECK MULTIPATH CONFIG [2021-07-12 03:07:37+00:00 SGA] WARNING -- Not all volumes are present in /dev/mapper CHECK MULTIPATH CONFIG [2021-07-12 03:08:18+00:00 SGA] WARNING -- Not all volumes are present in /dev/mapper CHECK MULTIPATH CONFIG
    • StorageGRID 11.8 software upgrade resolution guide
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_11.8_software_upgrade_resolution_guide
      Applies to NetApp StorageGRID 11.8 upgrades Description This article gives an overview of known issues that might be encountered during StorageGRID 11.7 software upgrades
    • StorageGRID 11.3 upgrade fails with message The upgrade file could not be unpacked and might be damaged
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_11.3_upgrade_fails_with_message_The_upgrade_file_could_not_be_unpacked_and_might_be_damaged
      Applies to StorageGRID Issue Attempting a StorageGRID Upgrade results in error - The upgrade file could not be unpacked and might be damaged
    • How to run combined major upgrade and hotfix script for StorageGRID
      https://kb.netapp.com/hybrid/StorageGRID/Object_Mgmt/How_to_run_combined_major_upgrade_and_hotfix_script_for_StorageGRID
      Applies to StorageGRID upgrades 11.6.0.x and above 11.5.0.2+ to 11.6.0.x 11.4.0.7+ to 11.5.0.x 11.3.0.13+ to 11.4.0.x Check the system's condition has been completed in advance. Description This KB de...Applies to StorageGRID upgrades 11.6.0.x and above 11.5.0.2+ to 11.6.0.x 11.4.0.7+ to 11.5.0.x 11.3.0.13+ to 11.4.0.x Check the system's condition has been completed in advance. Description This KB describes a single procedure for applying a hotfix while you upgrade StorageGRID software to a new version. You can use this procedure instead of applying a hotfix as a separate step after completing the StorageGRID software upgrade.
    • StorageGRID 11.7 software upgrade resolution guide
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_11.7_software_upgrade_resolution_guide
      Applies to NetApp StorageGRID 11.7 upgrades Description This article gives an overview of known issues that might be encountered during StorageGRID 11.7 software upgrades
    • StorageGRID 11.6 software upgrade resolution guide
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_11.6_software_upgrade_resolution_guide
      Overview of known issues that might be encountered during StorageGRID 11.6 software upgrades