Applies to StorageGRID SG57xx Appliance StorageGRID SG56xx Appliance E-Series SANtricity OS Issue During replacement of the E-Series back-end controller in either SG56xx or SG57xx StorageGRID applianc...Applies to StorageGRID SG57xx Appliance StorageGRID SG56xx Appliance E-Series SANtricity OS Issue During replacement of the E-Series back-end controller in either SG56xx or SG57xx StorageGRID appliances, the replacement controller boots up and reports the following event: Controller cache memory recovery failed after power cycle or reset. This event will trigger an AutoSupport auto generated case indicating cached data may have been lost.
Applies to NetApp StorageGRID Software version: 11.4 StorageGRID Information Lifecycle Management (ILM) Issue User notice erasure-coded (EC) object data stored on the storage node object store (ranged...Applies to NetApp StorageGRID Software version: 11.4 StorageGRID Information Lifecycle Management (ILM) Issue User notice erasure-coded (EC) object data stored on the storage node object store (rangedb volumes) weeks after modifying ILM policy from EC to dual copy: Note: Above screenshot is taken from lab setup and does not contain a lot of object data.
StorageGRID compute controller (i.e 5700 Controller, SG6000 1U node) kernel logs /var/local/log/messages and/or dmesg.txt indicate there are aborts on one or more of the Fibre Channel links used for i...StorageGRID compute controller (i.e 5700 Controller, SG6000 1U node) kernel logs /var/local/log/messages and/or dmesg.txt indicate there are aborts on one or more of the Fibre Channel links used for inter-appliance communication Aug 7 08:03:46 SG kernel: 4,2160,410123880,-;qla2xxx [0000:14:00.1]-801c:7: Abort command issued nexus=7:0:0 -- 1 2002. Aug 7 08:03:47 SG kernel: 4,2161,411147898,-;qla2xxx [0000:14:00.1]-801c:7: Abort command issued nexus=7:0:0 -- 1 2002.
An application based on SDK AWS gets 403 Forbidden error when writing to GRID's bucket: Received error response: com.amazonaws.services.s3.model.AmazonS3Exception: Forbidden (Service: Amazon S3; Statu...An application based on SDK AWS gets 403 Forbidden error when writing to GRID's bucket: Received error response: com.amazonaws.services.s3.model.AmazonS3Exception: Forbidden (Service: Amazon S3; Status Code: 403; Error Code: 403 Forbidden; Request ID: 1678389698738901; S3 Extended Request ID: null), S3 Extended Request ID: null Error for the same request ID from storage node:
Applies to NetApp StorageGRID Issue StorageGRID admin node /var/local/audit/export getting full, however there are no alarms reported on the StorageGRID Web GUI.
Applies to NetApp StorageGRID SG6000 appliance NetApp StorageGRID SG1000 appliance NetApp StorageGRID SG100 appliance Description The following procedure collects the events reported by BMC on SG6000 ...Applies to NetApp StorageGRID SG6000 appliance NetApp StorageGRID SG1000 appliance NetApp StorageGRID SG100 appliance Description The following procedure collects the events reported by BMC on SG6000 and SG1000 appliances. This is very useful when trying to collect hardware related events and the BMC management IP address is not yet configured on the appliance.
While applying StorageGRID hotfix, the installation fails on the gateway node(s) with the following error returned in the StorageGRID management interface (GMI): E, [2020-09-14T18:18:40.608072 #2218] ...While applying StorageGRID hotfix, the installation fails on the gateway node(s) with the following error returned in the StorageGRID management interface (GMI): E, [2020-09-14T18:18:40.608072 #2218] ERROR -- gdu-server: E: Sub-process /usr/bin/dpkg returned an error code (1) (Bycast::Tasks::GduServer::ApplyHotfix::Error) E, [2020-09-14T18:18:40.608196 #2218] ERROR -- gdu-server: Failed to apply hotfix to gatewaynode1: E: Sub-process /usr/bin/dpkg returned an error code (1)
Applies to StorageGRID 11.x ONTAP Fabricpool ONTAP Fabricpool tiering to on-prem StorageGRID object store Issue StorageGRID management GUI dashboard reports higher used capacity than the total tiered ...Applies to StorageGRID 11.x ONTAP Fabricpool ONTAP Fabricpool tiering to on-prem StorageGRID object store Issue StorageGRID management GUI dashboard reports higher used capacity than the total tiered capacity by ONTAP fabricpool across all aggregates.