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StorageGRID report cache recovery failure after replacement of back-end E-Series controller

Last Updated:

Applies to

  • StorageGRID SG57xx Appliance
  • StorageGRID SG56xx Appliance
  • E-Series SANtricity OS


  • During replacement of the E-Series back-end controller in either SG56xx or SG57xx StorageGRID appliances, the replacement controller boots up and reports the following event: Controller cache memory recovery failed after power cycle or reset.
  • This event will trigger an AutoSupport auto generated case indicating cached data may have been lost.


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