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    • Does SolidFire master node failure cause service outage?
      https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/Does_SolidFire_master_node_failure_cause_service_outage
      Applies to Netapp Element Software Answer If the master node is failed, new master node will be selected and the primaries of this original master node will be moved(re-directed) to other normal nodes...Applies to Netapp Element Software Answer If the master node is failed, new master node will be selected and the primaries of this original master node will be moved(re-directed) to other normal nodes. In general, a master node failure will not causes service outage. In special case if the detailed investigation is required, start from KB Troubleshooting SolidFire Element OS. Note: The KB requires Partner access level. Additional Information additionalInformation_text
    • Creating or modifying a volume fails with "totalSize must be less than 17592186044416"
      https://kb.netapp.com/Legacy/NetApp_HCI/Hardware/Creating_or_modifying_a_volume_fails_with_totalSize_must_be_less_than_17592186044416
      Applies to NetApp HCI NetApp SolidFire SF-Series NetApp Element software Issue Creating or modifying a volume in the Cluster UI fails with the following message error: totalSize must be less than 1759...Applies to NetApp HCI NetApp SolidFire SF-Series NetApp Element software Issue Creating or modifying a volume in the Cluster UI fails with the following message error: totalSize must be less than 17592186044416 cVolumeSizeMaxLimit=17592186044416
    • How to work around a time out error in NetApp HCC during a management services update
      https://kb.netapp.com/Legacy/NetApp_HCI/Management_services_for_Element_Software_and_NetApp_HCI/How_to_work_around_a_time_out_error_in_NetApp_HCC_during_a_management_services_update
      When attempting to update management services from 2.10.27, 2.10.29, or 2.11.34 to 2.13.37, you might be logged out of the Hybrid Cloud Control (HCC) user interface or receive an error indicating that...When attempting to update management services from 2.10.27, 2.10.29, or 2.11.34 to 2.13.37, you might be logged out of the Hybrid Cloud Control (HCC) user interface or receive an error indicating that the upload and validation was unsuccessful, even though the upload process reached 100%. If the authoritative storage cluster managed by the management node is running Element 12.0 or later, there is a known issue where an upload from HCC will fail if it takes longer than 2 minutes to complete.
    • SF Series node fails RTFI: 'Unable to unlock drive in slot x'
      https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/SF_Series_node_fails_RTFI__Unable_to_unlock_drive_in_slot_x
      Applies to SF Series storage nodes NetApp Element Software version 9.x Issue When conducting an RTFI of an SF-series storage node, an error for 'Unable to unlock drive in slot x' appears and the RTFI ...Applies to SF Series storage nodes NetApp Element Software version 9.x Issue When conducting an RTFI of an SF-series storage node, an error for 'Unable to unlock drive in slot x' appears and the RTFI fails