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    • https://kb.netapp.com/Legacy/Snap_Creator/Snap_Creator_Framework_service_will_not_start_on_Windows
      Snap Creator Framework 4.3.3 (SCF) Snap Creator service will not start on Windows and fails with the following error: Windows could not Start the SnapCreatorServerService on Local Computer. If this is...Snap Creator Framework 4.3.3 (SCF) Snap Creator service will not start on Windows and fails with the following error: Windows could not Start the SnapCreatorServerService on Local Computer. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 1. When attempting to start from CMD or PowerShell: From the config log the following error is seen:
    • https://kb.netapp.com/Legacy/Snap_Creator/Snap_Creator_Framework_cannot_make_calls_to_ONTAP__storage
      Snap Creator Framework (SCF) 4.3.3 After an upgrade from 4.1 or 4.2 of SCF it is no longer working and there are no errors in the GUI. [2023-09-27 11:54:03,443] ERROR: com.netapp.snapcreator.storage.e...Snap Creator Framework (SCF) 4.3.3 After an upgrade from 4.1 or 4.2 of SCF it is no longer working and there are no errors in the GUI. [2023-09-27 11:54:03,443] ERROR: com.netapp.snapcreator.storage.executor.ZapiExecutorException: netapp.manage.NaAPIFailedException: Specified vserver not found (errno=15698) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) Caused by: netapp.manage.NaAPIFailedException: Specified vserver not found (errno=15698)
    • https://kb.netapp.com/Legacy/Snap_Creator/Snapcreator_backup_fails_during_the_archive_log_deletion_phase
      Applies to SnapCreator Framework 4.3.3P7 (SCF) Issue Snapcreator backup fails at the end of the backup process, in the archive log deletion phase. The Backup itself goes well. The SCF backup log shows...Applies to SnapCreator Framework 4.3.3P7 (SCF) Issue Snapcreator backup fails at the end of the backup process, in the archive log deletion phase. The Backup itself goes well. The SCF backup log shows the following error: SCF-00061: Archive log deletion failed with error [com.ctc.wstx.exc.WstxIOException: Connection refused: connect], Exiting!
    • https://kb.netapp.com/Legacy/Snap_Creator/SnapCreator_generating_enormous_logs
      SnapCreator generating enormous logs with error "An SQL data change is not permitted for a read-only connection, user or database" Caused by: org.apache.derby.impl.jdbc.EmbedSQLException: An SQL data ...SnapCreator generating enormous logs with error "An SQL data change is not permitted for a read-only connection, user or database" Caused by: org.apache.derby.impl.jdbc.EmbedSQLException: An SQL data change is not permitted for a read-only connection, user or database. Caused by: org.apache.derby.iapi.error.StandardException: An SQL data change is not permitted for a read-only connection, user or database.
    • https://kb.netapp.com/Legacy/Snap_Creator/SCF_storage_connection_error_after_ONTAP_9_5x_to_9_6x_upgrade__javax_net_ssl_SSLHandshakeException
      Upgrade of ONTAP 9.5x to ONTAP 9.6x After upgrading ONTAP 9.5x to 9.6x, SCF no longer communicates with storage with following error: [2020-12-09 13:08:06,211] ERROR: STORAGE-03033: Getting system ver...Upgrade of ONTAP 9.5x to ONTAP 9.6x After upgrading ONTAP 9.5x to 9.6x, SCF no longer communicates with storage with following error: [2020-12-09 13:08:06,211] ERROR: STORAGE-03033: Getting system version details of [acme.storage.com] failed with error [javax.net.ssl.SSLException: Connection has been shutdown: javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake]
    • https://kb.netapp.com/Legacy/Snap_Creator/Cannot_setup_SnapMirror_in_SnapCreator_4.3
      Applies to SnapCreator Framework (SCF) 4.3 Ontap 9.2 Ontap 9.4 Issue Cannot setup SnapMirror in SCF 4.3 Error Message: SnapMirror relationship for [svm1]:[vol1] does not exist, Exiting!
    • https://kb.netapp.com/Legacy/Snap_Creator/How_to_enable_the_maximum_level_of_verbosity_of_SnapCreator_logs
      Applies to SnapCreator Description This article describes the procedure to increase the level of verbosity of the logs before you collect the logs. For general instructions on how to collect SnapCreat...Applies to SnapCreator Description This article describes the procedure to increase the level of verbosity of the logs before you collect the logs. For general instructions on how to collect SnapCreator logs, see article: How to collect troubleshooting logs for SnapCreator Framework
    • https://kb.netapp.com/Legacy/Snap_Creator/SCF_Backups_using_SnapVault_tab_fail_for_mirror-vault_policies
      Applies to Snap Creator Framework (SCF) 4.3.2 and higher SnapMirror relationship with SnapMirror policy type mirror-vault Issue The backup is cancelled during initial storage discovery with the error:...Applies to Snap Creator Framework (SCF) 4.3.2 and higher SnapMirror relationship with SnapMirror policy type mirror-vault Issue The backup is cancelled during initial storage discovery with the error: SCF-00019: SnapVault relationship for [SRC_SVM]:[SRC_VOLUME] does not exist, Exiting!
    • https://kb.netapp.com/Legacy/Snap_Creator/Snap_Creator_Framework_throws_connection_refused_error_when_setting_OnCommand_alerts
      Applies to Snap Creator Framework (SCF) Issue When attempting to set up alerts with OnCommand Unified Manager in the Snap Creator tab OnCommand/DFM, job operations throw the error DEBUG: com.netapp.sn...Applies to Snap Creator Framework (SCF) Issue When attempting to set up alerts with OnCommand Unified Manager in the Snap Creator tab OnCommand/DFM, job operations throw the error DEBUG: com.netapp.snapcreator.storage.executor.ZapiExecutorException: java.net.ConnectException: Connection refused: connect