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    • How to remote login into E-Series controller via StorageGRID tunnel
      https://kb.netapp.com/hybrid/StorageGRID/Platforms/How_to_remote_login_into_E-Series_controller_via_StorageGRID_tunnel
      Applies to NetApp E-Series. NetApp StorageGRID Appliances. SANtricity OS 11.70.3 or newer. Description This article describes the steps to connect into E-Series controller via SSH (remote login) using...Applies to NetApp E-Series. NetApp StorageGRID Appliances. SANtricity OS 11.70.3 or newer. Description This article describes the steps to connect into E-Series controller via SSH (remote login) using the StorageGRID tunnel IP address / pre-configured network.
    • StorageGRID appliance is not running correct E-Series NVSRAM firmware
      https://kb.netapp.com/hybrid/StorageGRID/Platforms/StorageGRID_appliance_is_not_running_correct_E-Series_NVSRAM_firmware
      NetApp StorageGRID StorageGRID Appliances StorageGRID appliance is running E-Series standard NVSRAM firmware. A custom NVSRAM firmware is designed for StorageGRID appliances. For more details on the c...NetApp StorageGRID StorageGRID Appliances StorageGRID appliance is running E-Series standard NVSRAM firmware. A custom NVSRAM firmware is designed for StorageGRID appliances. For more details on the correct NVSRAM firmware, see the "What is the correct storageGRID custom NVSRAM for a specific Controller Firmware?" StorageGRID appliance SANtricity System Manager tab does not load in StorageGRID Grid manager. Additionally, the SANtricity OS cannot be upgraded via Grid Manager upgrade window.
    • StorageGRID Appliance gets stuck at rebooting stage during 11.4 upgrade
      https://kb.netapp.com/hybrid/StorageGRID/Platforms/StorageGRID_Appliance_gets_stuck_at_rebooting_stage_during_11.4_upgrade
      [2021-07-12 03:06:14+00:00 SGA] WARNING -- Not all volumes are present in /dev/mapper CHECK MULTIPATH CONFIG [2021-07-12 03:06:56+00:00 SGA] WARNING -- Not all volumes are present in /dev/mapper CHECK...[2021-07-12 03:06:14+00:00 SGA] WARNING -- Not all volumes are present in /dev/mapper CHECK MULTIPATH CONFIG [2021-07-12 03:06:56+00:00 SGA] WARNING -- Not all volumes are present in /dev/mapper CHECK MULTIPATH CONFIG [2021-07-12 03:07:37+00:00 SGA] WARNING -- Not all volumes are present in /dev/mapper CHECK MULTIPATH CONFIG [2021-07-12 03:08:18+00:00 SGA] WARNING -- Not all volumes are present in /dev/mapper CHECK MULTIPATH CONFIG
    • How to find StorageGRID system id when case is opened on E-series
      https://kb.netapp.com/hybrid/StorageGRID/Platforms/How_to_find_StorageGRID_system_id_when_case_is_opened_on_E-series
      Applies to StorageGRID AutoSupport Description Many StorageGRID cases are opened with the Serial No/System id of the StorageGRID Appliance E-Series model. The E-Series serial number label is located o...Applies to StorageGRID AutoSupport Description Many StorageGRID cases are opened with the Serial No/System id of the StorageGRID Appliance E-Series model. The E-Series serial number label is located on the chassis (either top or side) and is usually not visible once the chassis has been installed in a rack. Often Netapp Support needs to look at the AutoSupport of the StorageGRID system instead.
    • Node reboots unexpectedly with CPU IERR
      https://kb.netapp.com/Legacy/NetApp_HCI/Hardware/Node_reboots_unexpectedly_with_CPU_IERR
      Applies to NetApp H410C BIOS NATP3.9 StorageGRID Appliances Issue Compute node reboots unexpectedly. IPMI Event Log (SEL) reports error: === localcli_hardware-ipmi-sel-list--p--i--n-all.txt in vm-supp...Applies to NetApp H410C BIOS NATP3.9 StorageGRID Appliances Issue Compute node reboots unexpectedly. IPMI Event Log (SEL) reports error: === localcli_hardware-ipmi-sel-list--p--i--n-all.txt in vm-support log bundle === Record Id: 12 When: 2022-04-27T01:23:45 Event Type: 111 (Unknown) SEL Type: 2 (System Event) Message: Assert + Processor IERR Sensor Number: 0