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    • Unable to collect  E-Series support data in SANtricity 11.30.x and higher
      https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/Unable_to_collect__E-Series_support_data_in_SANtricity_11.30.x.x_and_higher
      Applies to NetApp E-Series SANtricity System Manager SANtricity OS 11.30.x or higher Issue E-Series Support Bundle does not save and returns below error in SANtricity System Manager: Unable to write t...Applies to NetApp E-Series SANtricity System Manager SANtricity OS 11.30.x or higher Issue E-Series Support Bundle does not save and returns below error in SANtricity System Manager: Unable to write to the specified file support-data.7z. Please make sure the specified location is accessible, the disk is not full and if the file name entered is valid. (Web Server 422)
    • E-Series Drawer Loss Protection capability lost after disk pool capacity expansion
      https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/E-Series_Drawer_Loss_Protection_capability_lost_after_disk_pool_capacity_expansion
      Applies to NetApp E-Series SANtricity OS 11.70.4R1 and later Dynamic Disk Pool (DDP) Issue After expanding DDP capacity with a uneven number of drives on each drawer , drawer loss protection (DLP) bec...Applies to NetApp E-Series SANtricity OS 11.70.4R1 and later Dynamic Disk Pool (DDP) Issue After expanding DDP capacity with a uneven number of drives on each drawer , drawer loss protection (DLP) becomes disabled.
    • How to decommission a Serial Number in NetApp Support Site (NSS)
      https://kb.netapp.com/Support/csm-sam/How_to_decommission_a_Serial_Number_in_NetApp_Support_Site_NSS
      Applies to All NetApp Products Description How to decommission a system in the NSS
    • E-Series Web Server not responding
      https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/E-Series_Web_Server_not_responding
      Applies to NetApp E-Series E28xx NetApp E-Series E57xx SANtricity System Manager 11.50.x Issue Unable to log into SAM client on the controller that is affected
    • What is a Support Account Manager (SAM)?
      https://kb.netapp.com/Support/csm-sam/What_is_a_Support_Account_Manager_SAM
      Support Account Manager services can help you manage for changes and upgrades  your NetApp estate, Proactive support, improve availability, and free up your team to focus on other business priorities.
    • E-Series upgrade to SANtricity11.80 or later fails due to incompatible firmware file
      https://kb.netapp.com/on-prem/E-Series/SANtricity-OS-KBs/E-Series_upgrade_to_SANtricity11.80_or_later_fails_due_to_incompatible_firmware_file
      Upgrade to 11.80 or later OS version Attempting upgrade to SANtricity OS 11.80 or later, error message is returned in SANtricity System Manager: The SANtricity OS Software upgrade was not compatible w...Upgrade to 11.80 or later OS version Attempting upgrade to SANtricity OS 11.80 or later, error message is returned in SANtricity System Manager: The SANtricity OS Software upgrade was not compatible with you storage array. Unable to download the file, /Users/xxxxx/Downloads/RCB_11.80GA_280x_64cc0ee3.dlp, in the Download command at line 1. The file is not compatible with the existing Firmware version on the storage array. The command at line 1 that caused the error is:
    • How to run CLI scripts and commands for systems running 11.60 and 11.70 firmware
      https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/How_to_run_CLI_scripts_and_commands_for_systems_running_11.60_and_11.70_firmware
      Applies to NetApp E-Series Description An instruction on how to use SMcli on Arrays running 11.60 or 11.70 systems, they should be managed via Unified Manager.
    • Where is training for Digital Advisor, formally known as Active IQ?
      https://kb.netapp.com/data-mgmt/Digital-Advisor-KBs/Digital_Advisor_Training_formally_known_as_Active_IQ_Digital_Advisor
      Applies to Digital Advisor - formally known as Active IQ Digital Advisor, AIQ Digital Advisor, AIQ DA BlueXP Digital Advisor - same as Digital Advisor, just within BlueXP Description Training Video tr...Applies to Digital Advisor - formally known as Active IQ Digital Advisor, AIQ Digital Advisor, AIQ DA BlueXP Digital Advisor - same as Digital Advisor, just within BlueXP Description Training Video training on Netapp TV Netapp Learning Course (Free)
    • Unable to apply DFW despite correct file used on E-Series 11.80
      https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/Unable_to_apply_DFW_despite_correct_file_used_on_E-Series_11.80
      Applies to NetApp E-Series 11.80 and above Drive Frimware (DFW) Issue Cannot Upgrade DFW : The selected file is not compatible with the drives found on your storage array. please select another file.