Skip to main content
NetApp Knowledge Base

Unable to collect  E-Series support data in SANtricity 11.30.x and higher

  1. Last updated
  2. Save as PDF
Views:
853
Visibility:
Public
Votes:
0
Category:
e-series-santricity-storage-manager
Specialty:
esg
Last Updated:

Applies to

  • NetApp E-Series
  • SANtricity System Manager
  • SANtricity OS 11.30.x or higher

Issue

E-Series Support Bundle does not save and returns below error in SANtricity System Manager:
 
Unable to write to the specified file support-data.7z. Please make sure the specified location is accessible, the disk is not full and if the file name entered is valid. (Web Server 422)

 

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.