Skip to main content
NetApp Knowledge Base

Search

  • Filter results by:
    • View attachments
    Searching in
    About 6 results
    • Vscan connections not established after upgrade of ONTAP AV Connector to 1.0.5
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/Vscan_connections_not_established_after_upgrade_of_ONTAP_AV_Connector_to_1.0.5
      Applies to ONTAP Antivirus Connector 1.0.5 Issue Vscan connections for SVM's cannot be established after upgrading to ONTAP Antivirus Connector 1.0.5 ONTAP Vscan and ONTAP Antivirus Connector GUI (ONT...Applies to ONTAP Antivirus Connector 1.0.5 Issue Vscan connections for SVM's cannot be established after upgrading to ONTAP Antivirus Connector 1.0.5 ONTAP Vscan and ONTAP Antivirus Connector GUI (ONTAP Management LIFs for Polling) configuration is unchanged ONTAP Antivirus Connector (debug level) log file will contain report(s) of Error 8 09/31/21-15:22:09.009Z Error 8: Unable to create LIF reader thread for node001lif001. 09/31/21-15:22:09.009Z Error 8 creating the LIF threads
    • Installing ONTAP AV Connector fails with "target account name is incorrect"
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/Installing_ONTAP_AV_Connector_fails_with_target_account_name_is_incorrect
      Applies to Vscan ONTAP Antivirus Connector 1.0.5 Issue Installing or upgrading to ONTAP AV Connector 1.0.5 fails with target account name is incorrect
    • Vscanners are not able to connect to the ONTAP nodes due to downed LIFS
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/Vscanners_are_not_able_to_connect_to_the_ONTAP_nodes_due_to_downed_LIFS
      Applies to ONTAP 9 Vscan CIFS If a data LIF is not present (or down), the AV Connector will not attempt to connect to clustered Data ONTAP nodes The ONTAP AV Connector does an ONTAPI call to get the l...Applies to ONTAP 9 Vscan CIFS If a data LIF is not present (or down), the AV Connector will not attempt to connect to clustered Data ONTAP nodes The ONTAP AV Connector does an ONTAPI call to get the list of 'UP' data LIFs that are serving CIFS The ONTAP AV Connector will only attempt to connect to LIFs recognized as 'UP' This takes into account both the administrative status and operational status of a given LIF This also takes into account whether or not a given LIF can reach a netlogon server
    • ONTAP AV Connector won't start: Windows could not start the ONTAP AV Connector service on Local Computer
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/ONTAP_AV_Connector_won_t_start__Windows_could_not_start_the_ONTAP_AV_Connector_service_on_Local_Computer
      Applies to ONTAP 9 Issue ONTAP AV Connector service won't start in Windows Services. Error: Windows could not start the ONTAP AV Connector service on Local Computer. Error 1069: The service did not st...Applies to ONTAP 9 Issue ONTAP AV Connector service won't start in Windows Services. Error: Windows could not start the ONTAP AV Connector service on Local Computer. Error 1069: The service did not start due to a logon failure.
    • "Nblade.vscanNoScannerConn" error seen after ONTAP upgrade
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/Nblade_vscanNoScannerConn_error_seen_after_ONTAP_upgrade
      Applies to ONTAP 9.7x VSCAN AV connector 1.0.4 Issue After an upgrade to ONTAP 9.7 no Vscan servers are connected to the SVM Testing the ONTAPI connection from the AV connector fails with "The underly...Applies to ONTAP 9.7x VSCAN AV connector 1.0.4 Issue After an upgrade to ONTAP 9.7 no Vscan servers are connected to the SVM Testing the ONTAPI connection from the AV connector fails with "The underlying connection was closed: An unexpected error occurred on a send."
    • Installation ONTAP Antivirus Connector 1.0.5 fails with Error 1923
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/Installation_ONTAP_Antivirus_Connector_1.0.5_fails_with_Error_1923
      ONTAP Antivirus Connector 1.0.4 and 1.0.5 When installing ONTAP Antivirus Connector software version 1.0.5 the following error might occur. Service ONTAP AV Connector (ontapavc) could not be installed...ONTAP Antivirus Connector 1.0.4 and 1.0.5 When installing ONTAP Antivirus Connector software version 1.0.5 the following error might occur. Service ONTAP AV Connector (ontapavc) could not be installed. The issue does not occur when the (Local/Domain) Administrator account is specified as ONTAP AV Connector Web Service Credentials during the installation The issue seems to occur when other Admin or Service Account credentials are being specified during the installation