Skip to main content
NetApp Knowledge Base

Search

  • Filter results by:
    • View attachments
    Searching in
    About 13 results
    • Unable to modify SolidFire VLAN start IP of the block
      https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/Unable_to_modify_SolidFire_VLAN_start_IP_of_the_block
      Applies to NetApp SolidFire NetApp HCI NetApp Element Software Issue Attempt to modify start IP of the VLAN block fails with the error: ModifyVirtualNetwork Failed: Existing address block is in use, c...Applies to NetApp SolidFire NetApp HCI NetApp Element Software Issue Attempt to modify start IP of the VLAN block fails with the error: ModifyVirtualNetwork Failed: Existing address block is in use, cannot remove. mID=x
    • Upgrade process of the mNode Management Services got stuck
      https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/Upgrade_process_of_the_mNode_Management_Services_got_stuck
      Applies to mNode 11.8.0.23 Management Services upgrade from 2.1.371 to 2.13.38 Management Services upgrade from 2.14.60 to 2.16.66 Issue The upgrade process of the mNode Management Services got stuck ...Applies to mNode 11.8.0.23 Management Services upgrade from 2.1.371 to 2.13.38 Management Services upgrade from 2.14.60 to 2.16.66 Issue The upgrade process of the mNode Management Services got stuck "error": "update.inProgress", "message": "Update in progress", "service": "MNode-Api-Service"
    • RTFI fails with 'Root drive too small'
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/RTFI_fails_with_Root_drive_too_small
      Applies to NetApp Element software Issue RTFI fails with the error message Root drive too small (ROOT_DRIVE=”/dev/nvme0n1”ROOT_DRIVE_SIZE_GB=”7” ROOT_DRIVE_SIZE_GB_MIN=”40”)
    • H610S NVDIMM persistenceLost True alert
      https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/H610S_NVDIMM_persistenceLost_True_alert
      ‘persistenceLost’, True alert messages occur in NetApp SolidFire H610S NVDIMM. Refer to KB article to check the cause and appropriate steps to fix the issue.
    • AutoSupport Message: Inconsistent subnet masks detected on Bond1G interfaces
      https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/AutoSupport_Message__Inconsistent_subnet_masks_detected_on_Bond1G_interfaces
      Applies to NetApp HCI NetApp SolidFire NetApp Element software Issue The SolidFire cluster generates the below alert: Inconsistent subnet masks detected on Bond1G interfaces
    • The Element Plug-in loses the cluster settings
      https://kb.netapp.com/Legacy/NetApp_HCI/Management_services_for_Element_Software_and_NetApp_HCI/The_Element_Plug-in_loses_the_cluster_settings
      Applies to Element Plug-in for vCenter Server (VCP) v5 Issue The VCP plugin loses the cluster settings after an upgrade
    • NetApp SolidFire SRA reports error: Cannot protect datastore which span 2 consistency groups
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/NetApp_SolidFire_SRA_reports_error__Cannot_protect_datastore_which_span_2_consistency_groups
      Applies to NetApp SolidFire SRA Site Recovery Manager (SRM) Issue Creating an SRM Protection Group reports the below error: Operation Failed Operation Error: Cannot protect datastore 'sf02--test' whic...Applies to NetApp SolidFire SRA Site Recovery Manager (SRM) Issue Creating an SRM Protection Group reports the below error: Operation Failed Operation Error: Cannot protect datastore 'sf02--test' which spans 2 different consistency groups and standalone devices: "sf02--test", "sf02--test--extent2"
    • NetApp SolidFire node crashed
      https://kb.netapp.com/Legacy/NetApp_HCI/Hardware/NetApp_SolidFire_node_crashed
      Applies to NetApp SolidFire storage nodes Issue NetApp SolidFire node crashes showing this alert in NetApp Solidfire ActiveIQ: SolidFire Application cannot communicate with node ID <#>
    • NetApp Element cluster UI fails to load because the  SSL certificate is expired
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/NetApp_Element_cluster_UI_fails_to_load_because_the__SSL_certificate_is_expired
      Applies to NetApp Element software NetApp HCI cluster NetApp SolidFire cluster Issue The cluster ui shows errors after login as follows: Unable to load widget: API error "GetClusterStats: Authenticati...Applies to NetApp Element software NetApp HCI cluster NetApp SolidFire cluster Issue The cluster ui shows errors after login as follows: Unable to load widget: API error "GetClusterStats: Authentication is not ready to service requests yet "We are having trouble communicating with your cluster. Error -3: Something went wrong. Unable to communicate with the Element Authentication Service"
    • Wrong NetApp Element software version after an upgrade
      https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/Wrong_NetApp_Element_software_version_after_an_upgrade
      Applies to NetApp SolidFire Active IQ NetApp Element software upgrade Issue SolidFire Active IQ still showing old NetApp Element software after the upgrade completed
    • SolidFire GUI shows incorrect volume capacity utilization
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/SolidFire_GUI_shows_incorrect_volume_capacity_utilization
      Applies to Element Software NetApp SolidFire NetApp HCI Issue Both SolidFire GUI and Active IQ show incorrect (non-updated) volume capacity utilization after data migration from one volume to another ...Applies to Element Software NetApp SolidFire NetApp HCI Issue Both SolidFire GUI and Active IQ show incorrect (non-updated) volume capacity utilization after data migration from one volume to another using Storage vMotion