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    • AIQ Unified Manager OVA can configure only 1 NTP server
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/AIQ_Unified_Manager_OVA_can_configure_only_1_NTP_server
      Applies to ActiveIQ Unified Manager 9.10 (UM) OVA Issue From the UM maintenance console only 1 NTP server can be configured Main Menu -> 3) System configuration -> 9) Change NTP Server When you would ...Applies to ActiveIQ Unified Manager 9.10 (UM) OVA Issue From the UM maintenance console only 1 NTP server can be configured Main Menu -> 3) System configuration -> 9) Change NTP Server When you would enter a comma or space seperate list, it will be incorrectly updated in ntp.conf It works correctly if you enter 1 IP address
    • NTP fails on E-Series with DNS/NTP configuration or server unreachable error
      https://kb.netapp.com/on-prem/E-Series/SANtricity-OS-KBs/NTP_fails_on_E-Series_with_DNS_NTP_configuration_or_server_unreachable_error
      Applies to NetApp E-Series SANtricity System Manager NetApp StorageGRID Appliance Issue NTP fails with the following errors: From MEL: The DNS/NTP configuration on this controller is either incorrect ...Applies to NetApp E-Series SANtricity System Manager NetApp StorageGRID Appliance Issue NTP fails with the following errors: From MEL: The DNS/NTP configuration on this controller is either incorrect or all the NTP servers are unreachable over the network From SANtricity System Manager (WEB UI): Unable to Contact NTP Servers / NTP Query Failed
    • How to set up NTP time synchronization in Data ONTAP 7-Mode
      https://kb.netapp.com/Legacy/ONTAP/7Mode/How_to_set_up_NTP_time_synchronization_in_Data_ONTAP_7-Mode
      This article describes the procedure on how to set up NTP time synchronization in Data ONTAP 7-Mode and to configure SNTP. Reminder: you should also set option timed.servers on the partner node or the...This article describes the procedure on how to set up NTP time synchronization in Data ONTAP 7-Mode and to configure SNTP. Reminder: you should also set option timed.servers on the partner node or the next takeover might not function correctly. Change the timed.servers option which applies to both members of the cluster in takeover mode. This value must be the same in both cluster members earlier than any takeover or giveback, or that next takeover/giveback might not work correctly.
    • How to resolve Connection refused message when querying time servers in ActiveIQ Unified Manager
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/How_to_resolve_Connection_refused_message_when_querying_time_servers_in_ActiveIQ_Unified_Manager
      Applies to ActiveIQ Unified Manager 9.7P1 OVA Description How to resolve Connection refused message when checking or querying time servers in ActiveIQ Unified Manager
    • Can I change the timezone in ONTAP Deploy?
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/Can_I_change_the_timezone_in_ONTAP_Deploy
      Applies to NetApp ONTAP Deploy VMWare Answer The time zone/clock for the Deploy VM is tied to the VMWare backend. It can only be adjusted by modifying vSphere/ESXi NTP settings: Deploy UI log times ta...Applies to NetApp ONTAP Deploy VMWare Answer The time zone/clock for the Deploy VM is tied to the VMWare backend. It can only be adjusted by modifying vSphere/ESXi NTP settings: Deploy UI log times tamps are aligned with vSphere NTP settings: Deploy CLI log times tamps are aligned with the ESXi host TZ settings: [root@esxi:~] date Tue Jun 1 11:28:17 UTC 2021 Additional Information Please contact NetApp Technical Support and reference this article for further assistance.
    • What does the asterisk mean in the output of the 'sudo ntpq -pn' command?
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/What_does_the_asterisk_mean_in_the_output_of_the_sudo_ntpq_pn_command
      The server IP with '*' on it is currently being used for time synchronization xxx.xxx1.96 xxx.xxx1.95 6 u 242 512 377 0.479 -75.481 5.204 xxx.xxx1.96 xxx.xxx1.95 6 u 298 512 377 0.447 -51.730 2.459 cl...The server IP with '*' on it is currently being used for time synchronization xxx.xxx1.96 xxx.xxx1.95 6 u 242 512 377 0.479 -75.481 5.204 xxx.xxx1.96 xxx.xxx1.95 6 u 298 512 377 0.447 -51.730 2.459 cluster::*> systemshell -node cluster-2 "sudo ntpq -pn" xxx.xxx1.96 xxx.xxx1.95 6 u 18 512 377 0.456 -46.965 5.294 cluster::*> systemshell -node cluster-1 "sudo ntpq -pn" remote refid st t when poll reach delay offset jitter xxx.xxx1.96 xxx.xxx1.95 6 u 492 512 377 0.479 -75.481 5.204
    • AutoSupport Message: ntpServerUnreachable and ntpTimeNotInSync
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/AutoSupport_Message__ntpServerUnreachable_and_ntpTimeNotInSync
      This KB provides solution for NetApp Element Software Alerts  ntpServerUnreachable and ntpTimeNotInSync
    • Brocade switch unable to synchronize time with NTP sever
      https://kb.netapp.com/on-prem/Switches/Brocade-KBs/Brocade_switch_unable_to_synchronize_time_with_NTP_sever
      Applies to Brocade Switches ALL FOS Versions Issue Unable to synchronize time with NTP server.
    • What NetApp E-Series storage systems support NTP?
      https://kb.netapp.com/on-prem/E-Series/SANtricity-OS-KBs/What_NetApp_E_Series_storage_systems_support_NTP
      Describes the NetApp E-Series storage systems that support NTP
    • CIFS is inaccessible with KRB5KRB_AP_ERR_SKEW due to NTP rejected
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/CIFS_is_inaccessible_with_KRB5KRB_AP_ERR_SKEW_due_to_NTP_rejected
      The NTP status show both configured NTP servers are being rejected due to excessive time skew: NTP Server Host Name, IPv4 or IPv6 Address: 10.1.2.2 Offset from Server Time (ms): 13.77 Delay Time to Se...The NTP status show both configured NTP servers are being rejected due to excessive time skew: NTP Server Host Name, IPv4 or IPv6 Address: 10.1.2.2 Offset from Server Time (ms): 13.77 Delay Time to Server (ms): 0.363 NTP Server Host Name, IPv4 or IPv6 Address: 10.1.1.3 Is Peer Reachable and Responding to Polls?: true Description of Server Selection State: Server Rejected for Excessive Skew Offset from Server Time (ms): 15.796 Delay Time to Server (ms): 0.426
    • Element Software Alert: NTP server not reachable
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Element_Software_Alert__NTP_server_not_reachable
      On NetApp SolidFire Active IQ, Element Software gave an Alert: NTP server not reachable. There could be many causes for the NTP server to be not reachable: NTP server could be down or may not exist, c...On NetApp SolidFire Active IQ, Element Software gave an Alert: NTP server not reachable. There could be many causes for the NTP server to be not reachable: NTP server could be down or may not exist, change of IP address, misconfiguration, or firewall issues.