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    • H410s node offline due to Machine Check Exception
      https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/H410s_node_offline_due_to_Machine_Check_Exception
      H300S/H410s node offline due to Machine Check Exception [110011069.865671] [UFW BLOCK] IN=Bond1G OUT= MAC=01:00:5e:00:00:01:c0:c5:20:57:a7:e8:08:00 SRC=0.0.0.0 DST=224.0.0.1 LEN=32 TOS=0x00 PREC=0xC0 ...H300S/H410s node offline due to Machine Check Exception [110011069.865671] [UFW BLOCK] IN=Bond1G OUT= MAC=01:00:5e:00:00:01:c0:c5:20:57:a7:e8:08:00 SRC=0.0.0.0 DST=224.0.0.1 LEN=32 TOS=0x00 PREC=0xC0 TTL=1 ID=0 DF PROTO=2 [110011099.825417] [UFW BLOCK] IN=Bond1G OUT= MAC=01:00:5e:00:00:01:c0:c5:20:57:8d:e8:08:00 SRC=0.0.0.0 DST=224.0.0.1 LEN=32 TOS=0x00 PREC=0xC0 TTL=1 ID=0 DF PROTO=2 [110011108.334012] mce: [Hardware Error]: CPU 8: Machine Check Exception: 5 Bank 12: fe01ac48001000c3
    • NetApp Element software upgrade from 12.3 to 12.7 fails
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/NetApp_Element_software_upgrade_from_12.3_to_12.7_fails
      Applies to NetApp Element software 12.3 NetApp H410S Issue NetApp Element upgrade from 12.3 to 12.7 fails
    • How to RTFI a NetApp H410S Node via BMC
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/How_to_RTFI_a_NetApp_H410S_Node_via_BMC
      Applies to NetApp Element software NetApp H410S Description This KB describes how to RTFI a NetApp H410S Node via BMC Notes: This procedure is only applicable if the BMC is already accessible and conf...Applies to NetApp Element software NetApp H410S Description This KB describes how to RTFI a NetApp H410S Node via BMC Notes: This procedure is only applicable if the BMC is already accessible and configured with an IP address Do not close the browser during installation as you will lose connection to the ISO image and will break the installation
    • Are H-Series using VNC for BMC console?
      https://kb.netapp.com/Legacy/NetApp_HCI/Hardware/Are_H_Series_using_VNC_for_BMC_console
      Applies to NetApp H-Series Answer No, the H-Series use iKVM instead of VNC Additional Information Used port is also 5900
    • SolidFire and HCI upgrades unable to start due to upgrade package upload error
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/SolidFire_and_HCI_upgrades_unable_to_start_due_to_upgrade_package_upload_error
      Upload of the upgrade package fails thus preventing SolidFire and HCI upgrades to start.
    • Persistent powerSupplyError and fanSensor on H410 chassis
      https://kb.netapp.com/Legacy/NetApp_HCI/Hardware/Persistent_powerSupplyError_and_fanSensor_on_H410_chassis
      Applies to NetApp HCI NetApp H-series Issue Persistent powerSupplyError and fanSensor alerts on H410 systems in the same chassis Amber LED on power suppplies Swapping power supplies does not solve the...Applies to NetApp HCI NetApp H-series Issue Persistent powerSupplyError and fanSensor alerts on H410 systems in the same chassis Amber LED on power suppplies Swapping power supplies does not solve the issue Swapping H410 systems from other chassis does not solve the issue Clearing BMC event logs does not solve the issue
    • BMC console redirection fails to open due to connection failed
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/BMC_console_redirection_fails_to_open_due_to_connection_failed
      Applies to H410S Nodes Issue Attempt to open the BMC Console Redirection (Java) is unsuccessful and results in the following pop-up error message.
    • What is the latest EOS version we can install to H410S platform?
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/What_is_the_latest_EOS_version_we_can_install_to_H410S_platform
      Applies to H410S Element OS Answer There is no such limitation The detailed information can be found from Storage nodes Additional Information additionalInformation_text
    • Correct a "Failed to set VLAN staus" error when enabling a virtual local area network (VLAN) for a BMC
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Correct_a_Failed_to_set_VLAN_staus_error_when_enabling_a_virtual_local_area_network_VLAN_for_a_BMC
      Applies to SolidFire Element Upgrade Issue After upgrading Element on a SolidFire cluster and attempting to “re-enable” the VLAN ID on the BMC (IPMI), an error is displayed showing it failed to set th...Applies to SolidFire Element Upgrade Issue After upgrading Element on a SolidFire cluster and attempting to “re-enable” the VLAN ID on the BMC (IPMI), an error is displayed showing it failed to set the VLAN. Failed to set VLAN status Example: