Disk Drives While handling Return Merchandise Authorization (RMA) disks: NetApp has established procedures for the management of Hard Disk Drives returned through the RMA process from the point of shi...Disk Drives While handling Return Merchandise Authorization (RMA) disks: NetApp has established procedures for the management of Hard Disk Drives returned through the RMA process from the point of shipment through testing, overwriting, and final disposition. At no point in this process do any NetApp or NetApp-contracted personnel access customer data residing on a returned drive. For more information regarding this process, refer to the Hard Disk Drive RMA & Data Overwriting Process page.
For systems running ONTAP without encrypted drives, leveraging the "disk sanitize" command with three cycles of overwrite patterns applied in succession adheres to the standard laid out by the US Depa...For systems running ONTAP without encrypted drives, leveraging the "disk sanitize" command with three cycles of overwrite patterns applied in succession adheres to the standard laid out by the US Department of Defense (DoD) in the National Industrial Security Program Operating Manual (DoD 5220.22-M) for HDD media (SAS/ SATA/ NL-SAS).
Applies to ONTAP 9 Data ONTAP 7-Mode Description This article describes how to use the statit command and the different columns to understand disk utilization, latency, and operation size.
Applies to ONTAP 9 Cloud Volumes ONTAP (CVO) Amazon Web Services (AWS) Unresponsive Disk Issue AWS CVO report that a filesystem disk is not responding. callhome.fdsk.noio: Call home for FILESYSTEM DIS...Applies to ONTAP 9 Cloud Volumes ONTAP (CVO) Amazon Web Services (AWS) Unresponsive Disk Issue AWS CVO report that a filesystem disk is not responding. callhome.fdsk.noio: Call home for FILESYSTEM DISK NOT RESPONDING
Applies to Data ONTAP operating in 7-Mode Data ONTAP 8 ONTAP 9 Description A disk acting abnormally can affect storage performance. Common symptoms associated with a misbehaving disk are: Higher laten...Applies to Data ONTAP operating in 7-Mode Data ONTAP 8 ONTAP 9 Description A disk acting abnormally can affect storage performance. Common symptoms associated with a misbehaving disk are: Higher latency and utilization on one disk than the rest of its partners in the same RAID group Back to back (B or b) Consistency Points in "sysstat" command output
Applies to NetApp StorageGRID Appliances SANtricity 11.60.2R1 Issue After replacing a failed drive, the replacement drive shows as unassigned and SANtricity does not trigger reconstruction. The recove...Applies to NetApp StorageGRID Appliances SANtricity 11.60.2R1 Issue After replacing a failed drive, the replacement drive shows as unassigned and SANtricity does not trigger reconstruction. The recovery GURU will display: Failure Entry 1: DISK_POOL_RECONSTRUCTION_DRIVE_COUNT_BELOW_THRESHOLD-Recovery Failure Type Code: 424
Applies to NetApp E-Series E2824 NetApp SANtricity OS 11.60.x Issue After multiple disk failure, replacement and recovery several disk bays have error ( Orange) LED lit No errors detected in logs
