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- https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/SAS_cabling_issue__Both_SAS_connections_from_one_controller_go_to_the_same_shelfThe Universal SAS and ACP cabling guide lays out several cabling rules for reliability, universality, and commonality. One of these rules is that - of the two paths to a single disk storage stack from...The Universal SAS and ACP cabling guide lays out several cabling rules for reliability, universality, and commonality. One of these rules is that - of the two paths to a single disk storage stack from a single node, one should connect to the top and one to the bottom of the storage stack. If you are informed either by MyAutoSupport or another source that this particular rule is being violated, this article shows how to diagnose and possibly remediate the issue with no downtime.
- https://kb.netapp.com/on-prem/ontap/da/XCP/XCP-KBs/NetApp_XCP_reports_Error_nfs3_error_27__file_too_largeApplies to Data ONTAP operating in 7-Mode Data ONTAP 8 ONTAP 9 NetApp XCP Issue NetApp XCP data transfer reports: nfs3 error 27: file too large Data ONTAP reports the following error: wafl_exempt00: w...Applies to Data ONTAP operating in 7-Mode Data ONTAP 8 ONTAP 9 NetApp XCP Issue NetApp XCP data transfer reports: nfs3 error 27: file too large Data ONTAP reports the following error: wafl_exempt00: wafl.vol.runningOutOfInodes:error: The file system on Volume @vserver:00000000-0000-0000-0000-000000000000 is using 80 percent or more of the files that can be contained on the volume
- https://kb.netapp.com/Legacy/ONTAP/7Mode/The_recommended_value_for_vscan_options_timeout_for_Data_ONTAP_7-Mode Applies to Data ONTAP 8 7-Mode Data ONTAP 7 Description The following document is the NetApp recommended value for vscan options timeout.
- https://kb.netapp.com/Legacy/ONTAP/7Mode/7MTT_Precheck_10112_-_How_qtree_client_access_through_a_parent_volume_differs_in_Data_ONTAP_7-Mode_and_clustered_Data_ONTAPIn the Data ONTAP 7-Mode storage system, when an NFS client accesses a qtree through the mount point of its parent volume, the qtree export rules are ignored and the export rules of its parent volume ...In the Data ONTAP 7-Mode storage system, when an NFS client accesses a qtree through the mount point of its parent volume, the qtree export rules are ignored and the export rules of its parent volume are in effect. However, when the client accesses the qtree through the mount point of its parent volume, the client can write to the qtree because the client has read/write access to the volume.
- https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/Autosupport_using_SMTP_fails_with_Mailhost_error_5.7.3_External_client_does_not_have_permissions_to_submit_to_this_serverWhen notifyd uses SMTP to deliver an AutoSupport message, it provides normal response codes when successful, and when there are problems. Look for descriptive erorrs in the node's notifyd and messages...When notifyd uses SMTP to deliver an AutoSupport message, it provides normal response codes when successful, and when there are problems. Look for descriptive erorrs in the node's notifyd and messages logs, in autosupport history show output, and on the storage controller's console. Mailhost or notifyd log shows an SMTP error like 454 5.7.3 External client does not have permissions to submit to this server
- https://kb.netapp.com/Legacy/ONTAP/7Mode/How_to_swap_ISLs_between_fabrics_in_a_7-_Mode_fabric_MetroCluster_using_1_ISL_per_fabricApplies to Data ONTAP 7-Mode Metrocluster Description This procedure describes how to prepare the filers for a non-disruptive physical ISL connection swap between two fabrics each with a single ISL in...Applies to Data ONTAP 7-Mode Metrocluster Description This procedure describes how to prepare the filers for a non-disruptive physical ISL connection swap between two fabrics each with a single ISL in a MetroCluster environment for the purpose of determining the origin of transport errors on ISL ports (E-ports). This procedure requires having all ISLs down for some time, which will compromise site redundancy.
- https://kb.netapp.com/Legacy/ONTAP/7Mode/How_to_troubleshoot_issues_with_SSH_in_Data_ONTAP_7-ModeApplies to Data ONTAP 7-Mode Technical Triage Template When calling Support, immediately inform your Technical Support Engineer that you have used this Technical Triage Template (TTT) to frame your is...Applies to Data ONTAP 7-Mode Technical Triage Template When calling Support, immediately inform your Technical Support Engineer that you have used this Technical Triage Template (TTT) to frame your issue and you have this information to share. Customers: Use the questions in this Technical Triage Template to help frame your issue for a NetApp Technical Support Engineer. This template is for troubleshooting SSH connectivity issues with NetApp storage systems.
- https://kb.netapp.com/Legacy/ONTAP/7Mode/How_to_convert_a_clustered_Data_ONTAP_8.x_node_to_a_7-Mode_nodeWhen a storage system is shipped from the factory, the Data ONTAP mode is set according to the sales order. Sometimes, it becomes necessary to convert a storage system DATA ONTAP operation mode from c...When a storage system is shipped from the factory, the Data ONTAP mode is set according to the sales order. Sometimes, it becomes necessary to convert a storage system DATA ONTAP operation mode from clustered Data ONTAP to Data ONTAP 7-Mode. This article describes the procedure to convert the storage system from clustered Data ONTAP to Data ONTAP 7-Mode. Note: After this procedure, you might also need to revert the Data ONTAP version to an earlier version using the revert_to command.
- https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/How_to_configure_weekly_only_AutoSupport_messages_and_exclude_daily_management_logs_and_performance_data_in_ONTAP_9Applies to ONTAP 9 AutoSupport Description This article describes the procedure that should be followed to configure weekly only AutoSupport messages and exclude daily management logs and performance ...Applies to ONTAP 9 AutoSupport Description This article describes the procedure that should be followed to configure weekly only AutoSupport messages and exclude daily management logs and performance data. These AutoSupport filters will only disable AutoSupport to email adresses specified in -to The filters do not affect the messages sent to NetApp
- https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/NFS_user_gets_a_permission_denied_error_when_accessing_an_NTFS_qtreeApplies to Data ONTAP 7 and earlier Issue A UNIX user tries to access a file on an NFS mounted directory. The export is a qtree with NTFS style security. The UNIX user gets the error permission denied...Applies to Data ONTAP 7 and earlier Issue A UNIX user tries to access a file on an NFS mounted directory. The export is a qtree with NTFS style security. The UNIX user gets the error permission denied when attempting to access the file.
- https://kb.netapp.com/data-mgmt/OTV/SRA_Kbs/Failed_to_promote_replica_device_error_in_SRM_SRAApplies to Data ONTAP 7-Mode FAS/V-Series Storage Replication Adapter Issue An error message is reported when performing a recovery operation in SRM: Error - Failed to promote replica devices. Failed ...Applies to Data ONTAP 7-Mode FAS/V-Series Storage Replication Adapter Issue An error message is reported when performing a recovery operation in SRM: Error - Failed to promote replica devices. Failed to promote replica device '/vol/volume_name. SRA command 'failover' failed for device '/vol/volume_name'. Unable to export the NAS device. Ensure that the correct export rules are specified in the ontap_config.txt file.
