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    • https://kb.netapp.com/Cloud/BlueXP/Cloud_Data_Sense/Blue_XP_Classification_error_Failed_to_Load_Data_Sense_Status_Data_Sense_instance_is_stopped
      Applies to Blue XP Classification (formerly Data Sense or Cloud Compliance) Blue XP Connector (formerly Cloud Manager) Issue Newly installed Classification (Data Sense) instance is unable to communica...Applies to Blue XP Classification (formerly Data Sense or Cloud Compliance) Blue XP Connector (formerly Cloud Manager) Issue Newly installed Classification (Data Sense) instance is unable to communicate with Blue XP connector. Failed to Load Data Sense Status. Data Sense instance is stopped
    • https://kb.netapp.com/Cloud/BlueXP/Cloud_Data_Sense/Classification_service_fails_to_scan_share_with_FailedToResolveMountError
      Applies to BlueXP Classification (Formerly Datasense) CIFS share Issue A CIFS share fails to be scanned when adding it to Classification using the short host name "FailedToResolveMountError Failed to ...Applies to BlueXP Classification (Formerly Datasense) CIFS share Issue A CIFS share fails to be scanned when adding it to Classification using the short host name "FailedToResolveMountError Failed to connect share //host/share: Could not resolve address" messages seen in Classification logs
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/Unable_to_mount_NTFS_security_style_Qtree_with_BlueXP_Classification_-_Data_Sense
      Applies to Blue XP Classification When attempting to move data using BlueXP Classification, client receives the following error: [Errno 13] Permission denied: '/tmpmounts/pid_579/<filer IP>/<parent_vo...Applies to Blue XP Classification When attempting to move data using BlueXP Classification, client receives the following error: [Errno 13] Permission denied: '/tmpmounts/pid_579/<filer IP>/<parent_volume>/<qtree_name>' Make sure Data Sense has read&write permissions for the source & destination location. The action was not performed. No issues when volume is unix security style unix-win name-mapping is configured as expected. Mounting manually to the qtree path works (able to mount/read/write).