Skip to main content
NetApp Knowledge Base

Classification service fails to scan share with FailedToResolveMountError

  1. Last updated
    Apr 30, 2025
  2. Save as PDF
Views:
13
Visibility:
Public
Votes:
0
Category:
cloud-manager
Specialty:
cloud
Last Updated:
4/30/2025, 2:16:07 AM

Applies to

  • BlueXP
  • Classification (Formerly Datasense)
  • CIFS share

Issue

  • A CIFS share fails to be scanned when adding it to Classification using the short host name
  • "FailedToResolveMountError Failed to connect share //host/share: Could not resolve address" messages seen in Classification logs

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.