AutoSupport On Demand (AOD) is a feature ONTAP that enables NetApp Support engineers to collect AutoSupport core files through the system. This minimizes the time for which Support personnel have to w...AutoSupport On Demand (AOD) is a feature ONTAP that enables NetApp Support engineers to collect AutoSupport core files through the system. This minimizes the time for which Support personnel have to wait for data to perform a data analysis. ClusterA::> system autosupport modify -state enable -support enable -transport https -node * ClusterA::*> system node autosupport show -node <node> ONTAP AutoSupport and AutoSupport On Demand Configuration Guide
The autosupport user account is created at system initialization. It is only used internally by ONTAP for AutoSupport OnDemand (AOD) functionality. The autosupport user account is for internal purpose...The autosupport user account is created at system initialization. It is only used internally by ONTAP for AutoSupport OnDemand (AOD) functionality. The autosupport user account is for internal purposes, only. It cannot be used to access the cluster. AutoSupport OnDemand allows NetApp Technical Support to remotely perform one of the following actions: Invoke an AutoSupport message. Change the polling interval with which ONTAP checks for new AOD requests from NetApp.
