The following warning message appears when trying to open a support case from BlueXP In order to submit a case/rma on a product without a support agreement you must agree to pay a $8000 support fee. I...The following warning message appears when trying to open a support case from BlueXP In order to submit a case/rma on a product without a support agreement you must agree to pay a $8000 support fee. If you agree to pay this one time support fee, your case/rma will be processed immediately (we will follow-up to obtain payment information). If you feel you have received this message in error, and that this product does have an active support agreement, please select the second option below.
Applies to NetApp BlueXP Cloud Volumes ONTAP pay as you go (PAYGO) Issue When opening a support case from BlueXP, the following error message appears. The selected system has not yet been registered f...Applies to NetApp BlueXP Cloud Volumes ONTAP pay as you go (PAYGO) Issue When opening a support case from BlueXP, the following error message appears. The selected system has not yet been registered for support. You can see details on how to register here. or use the in-product chat using serial number XXXX for assistance with this issue. if the system has already been registered.