Skip to main content
NetApp Knowledge Base

Cannot get SDU 5.3.2 daemon or ONTAP access running with RHEL 6.x SSL

Last Updated:

Applies to

  • SnapDrive for Unix (SDU) 5.3 and higher
  • Redhat Enterprise Linux (RHEL) 6
  • ONTAP 8.3, 9


Trying to setup ONTAP storage in SDU with "soap accept failed with TCP error: 28" and the sd-trace.log shows:
system-get-ontapi-version failed, error: 5: Can't connect to host (err=5).
The SnapDrive daemon fails to start with "Status failed with error 127"


Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
Scan to view the article on your device